Director of Communications

OKLAHOMA CITY CHAMBER OF COMMERCE•Oklahoma City, OK

2d•Onsite

About The Position

The Director of Communications is responsible for the development and implementation of strategic communications, partnering with internal stakeholders to communicate the work of the Greater Oklahoma City Chamber, and the greater Oklahoma City region. This is a management role and will guide strategy and accountability for content and publications, social media, communications support of convention and sports sales teams, as well as paid media campaigns. This role works across all departments within the Greater Oklahoma City Chamber and a wide variety of external stakeholders. Lead internal team members to execute communication programs to support organizational communications and marketing efforts. Assists in developing annual communication plans and budgets. Oversee development of collateral material, promotional programs, social media, direct mail and other activities as needed. Oversees development of editorial calendars and communication plans, and execution of content on all platforms. Oversees analysis of social media and online performance and guides dashboard tracking division activity. Develop and implement planned content development phases to constantly and dynamically improve and enhance all owned-media channels such as e-newsletters, blogs, publications, social channels, internal communication channels, etc. Provides strategic direction and oversight of social media programs for engagement and promotion of OKC through the Chamber and Visit OKC channels. Assist with implementation of organizational events, including developing and manage pre- and post-event communications to increase attendance and engagement in events and programs. Work with the Media Relations Director to develop and maintain communication standards, style guides and resources to support brand advocacy. Works with PR and advertising agency partners in the implementation of communication programs and activities as needed. Maintain a good working relationship with vendors. Contributes to the total effectiveness of the department, communicating openly, solving problems proactively, offering creative ideas and working as a positive, engaged team member. Implement feedback and measurement systems for marketing and communications programs. Participate and support the organization’s strategic planning efforts. Performs other duties as assigned to carry out the responsibilities of the position including special assignments.

Requirements

College degree in marketing, mass communications or a related field
Five to seven years of experience in a related position
Excellent organizational skills with demonstrated strong project, time management and multi-tasking abilities
Excellent computer skills required include Microsoft Office applications: Word, Excel and PowerPoint
Strong leadership and interpersonal skills to lead people and provide direction
Excellent written and oral communications skills
Must be a detailed self-starter with a proven track record of success under general supervision and be able to work within a defined organizational structure
History of good vendor management skills
Must be able to travel independently
Reliable transportation and a valid driver’s license are required
High amount of mobility is necessary
Extensive travel may be required
Position requires a professional, diplomatic demeanor and exceptional relationship-building skills
Ability to lift/carry 30 pounds during trade show set-up

Nice To Haves

Experience with Asana, Emma/Campaign Monitor and Adobe Creative Suite preferred

Responsibilities

Development and implementation of strategic communications
Partnering with internal stakeholders to communicate the work of the Greater Oklahoma City Chamber, and the greater Oklahoma City region
Guide strategy and accountability for content and publications, social media, communications support of convention and sports sales teams, as well as paid media campaigns
Lead internal team members to execute communication programs to support organizational communications and marketing efforts
Assists in developing annual communication plans and budgets
Oversee development of collateral material, promotional programs, social media, direct mail and other activities as needed
Oversees development of editorial calendars and communication plans, and execution of content on all platforms
Oversees analysis of social media and online performance and guides dashboard tracking division activity
Develop and implement planned content development phases to constantly and dynamically improve and enhance all owned-media channels such as e-newsletters, blogs, publications, social channels, internal communication channels, etc.
Provides strategic direction and oversight of social media programs for engagement and promotion of OKC through the Chamber and Visit OKC channels
Assist with implementation of organizational events, including developing and manage pre- and post-event communications to increase attendance and engagement in events and programs
Work with the Media Relations Director to develop and maintain communication standards, style guides and resources to support brand advocacy
Works with PR and advertising agency partners in the implementation of communication programs and activities as needed
Maintain a good working relationship with vendors
Contributes to the total effectiveness of the department, communicating openly, solving problems proactively, offering creative ideas and working as a positive, engaged team member
Implement feedback and measurement systems for marketing and communications programs
Participate and support the organization’s strategic planning efforts
Performs other duties as assigned to carry out the responsibilities of the position including special assignments