Director of Communications

Compass Working Capital • Boston, MA

378d • $110,000 - $130,000 • Remote

About The Position

The Director of Communications at Compass is responsible for overseeing all communications initiatives to ensure consistent messaging and brand integrity while enhancing the organization's visibility and impact. This role provides strategic counsel across departments and coordinates client communications, which is a critical audience segment. The position aims to advance organizational objectives and is pivotal in shaping the narrative around Compass's mission to support families with low incomes.

Requirements

• 7+ years of progressive communications experience, including 3+ years in a management role.
• Demonstrated success in developing and implementing comprehensive communications strategies.
• Excellence in writing, editing, and verbal communications, and strong editorial judgement.
• Commitment to diversity, equity, and inclusion, and knowledge of how those values show up in the work of communications.
• Experience managing media relations and serving as organizational spokesperson.
• Strong project management and team leadership abilities.
• Proven ability to translate complex information into compelling narratives.

Nice To Haves

• Experience in the nonprofit sector.
• Knowledge of policy advocacy and fundraising communications.
• Event planning and execution expertise.

Responsibilities

• Develop and implement comprehensive communications strategies aligned with organizational goals.
• Serve as internal communications advisor to all departments, providing strategic guidance on messaging, timing, and channel selection.
• Create and maintain an annual communications calendar.
• Track and analyze communications metrics to optimize strategies and demonstrate impact.
• Coordinate all client communications, ensuring clear, timely, and effective messaging for this audience.
• Design and oversee comprehensive client communication protocols, including standard operating procedures for routine updates, program information, and critical announcements.
• Lead organizational storytelling efforts, identifying and developing compelling narratives that showcase impact.
• Oversee production of key organizational materials and publications.
• Serve as brand guardian, ensuring consistent voice and visual identity across all materials, platforms, and audiences.
• Manage media relations contractor and coordinate organizational engagement in media opportunities.
• Identify and secure speaking and presentation opportunities for organizational leadership, senior staff, and clients.
• Build and lead a cross-functional team to plan and execute annual program graduation activity that celebrates participant success and engages stakeholders.
• Provide direct supervision and professional development to the Marketing Manager.
• Leverage department Associate to support project execution.
• Contribute to department-wide strategic planning and goal setting.
• Play an active role in shaping and strengthening organizational culture and driving key internal initiatives that advance Compass mission and values.

Benefits

• Healthcare: medical, dental, vision coverage with Compass covering up to 80% of employee premiums and 80% for dependents.
• Retirement plan 401(k) with a 3% match.
• Parental Leave: Up to 12 weeks of unpaid leave, with up to six weeks of full pay after six months of employment.
• Life insurance and disability insurance.
• Paid time off: Up to 36 Wellness days and 8 holidays per calendar year, plus the final week of the calendar year off.
• Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account.
• Professional development and certification opportunities.
• Pre-tax commuter benefits.
• Employee Assistance Program (EAP).
• $200 one-time stipend for work from home expenses and up to $40 per month for personal internet expenses.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Educational Services
• Education Level: No Education Listed