Director of Communications - Optum Health - Remote

Optum • Boston, NY

429d • $122,100 - $234,700 • Remote

About The Position

The Director of Communications at Optum Health is responsible for developing and executing communication strategies that support the care delivery business. This role involves serving as the lead strategic communications counsel for a care delivery region, collaborating with various internal teams to align communications with business objectives. The position requires managing a team of communications professionals and contributing to broader business initiatives, all while fostering relationships with key stakeholders to enhance the organization's reputation and effectiveness.

Requirements

• Extensive writing and editing experience with a focus on quality and clarity.
• Ability to write/edit effectively for different audiences, applying appropriate tone and detail.
• Experience working with news media and influencing reporting and coverage.
• Experience serving as a spokesperson.
• Demonstrated experience leading a high-performing strategic communications team.
• Experience developing and leading successful multi-channel engagement campaigns.
• Experience managing emerging and urgent issues and crises with significant reputational implications.
• Ability to recognize and assess reputational opportunities and issues quickly.
• Proven ability to prioritize and operate effectively in a complex business environment.
• Ability to collaborate with communications leaders across multiple businesses.

Nice To Haves

• Experience in healthcare communications.
• Familiarity with digital and social media strategies.
• Knowledge of health equity issues.

Responsibilities

• Establish and expand trust-based relationships with care delivery region leaders through proactive engagement and expert strategic counsel.
• Contribute to and execute integrated communications strategies to advance region and broader OH business priorities.
• Execute integrated communications and visibility plans, activities, and events to support and advance region priorities.
• Assess opportunities to foster connectivity and ensure alignment with OH business priorities and enterprise interests.
• Provide strategic counsel to individual care delivery organizations to advance local communications and reputation priorities.
• Engage in priority issues and assist in the tactical execution of strategic initiatives with an emphasis on deliverables, timelines, metrics, and budgets.
• Partner across the communications organization to optimize existing channels and tools to strengthen employee understanding of company strategy and culture.
• Develop and execute an engagement strategy that amplifies the positive impact of OH in improving access to quality care.
• Manage issues and crisis communications at the local level, collaborating with business partners to respond effectively.
• Write and develop content tailored to specific medium and audience requirements, adapting style and tone as needed.
• Enforce quality standards to ensure high-quality work products, including all written materials and messaging.
• Analyze data from communications campaigns to identify opportunities for improvement.
• Lead communications professionals in delivering strategic priorities that deepen employee connection to the business.
• Provide support and coaching to communications team members through expert guidance and mentorship.

Benefits

• Vision insurance
• 401(k) matching
• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Insurance Carriers and Related Activities
• Education Level: No Education Listed