Director of Clinics - Ambulatory Services (Dean McGee Eye Institute and Specialty Care)

OU Health•Oklahoma City, OK

About The Position

Under the direction of OU Health Ambulatory Senior Leadership, the Director of Clinic Operations is responsible for the day-to-day business operations, regulatory requirements, safety & quality initiatives, and clinic manager oversight for an assigned outpatient clinic team. Also has primary responsibility for financial planning and adherence as well as strategic initiative implementations. Essential Responsibilities Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Responsible for the operational performance for an assigned clinic team encompassing multiple sites and clinical specialties Supervises clinic managers to ensure compliance with all prescribed standards Completes performance management for clinic managers including: interviewing, hiring onboarding, goal setting, coaching/mentoring, corrective action completion, and terminations Utilizes data for decision-making and process improvement recommendations Performs assessments and completes annual budget for each clinic area, including capital budget requests Ensures adherence to established budgetary goals Leads procurement process for capital purchases, including delivery, installation, maintenance agreements, and long-term status of equipment Uses national staffing benchmarks to evaluate front line staffing needs and to support additional resource requests Regularly prepares formal reports, to include data analytics for purposes of strategic planning and other initiatives, and presents results to senior leadership Uses process improvement tools to identify cost savings and waste reduction opportunities within assigned areas Maintains Joint Commission Accreditation status for respective provider-based and hospital-licensed practice locations Participates in learning and teaching opportunities to enrich the organization’s tripartite mission. Assists in resolving front line staff issues as needed Collaborates with physician champions to plan and implement critical change initiatives Maintains collegial relationships with collaborative partners across the enterprise Models the OU Health Way living into the values and standards outlined within Performs other duties as assigned

Requirements

Bachelor's degree in Healthcare or Business Management related fields required.
5 to 7 years of progressive management experience in a healthcare setting required.
Knowledge of managerial functions such as ability to solve practical problems, maintain a budget, report writing and performance improvement tools.
Good computer skills.
Excellent written and verbal communication skills.
Excellent interpersonal communication skills for interaction with staff, patients, and medical professionals.
Ability to prioritize and manage several tasks at one time.
Skills in planning, coordinating and measuring departmental activities

Nice To Haves

Master's level degree is preferred.
Outpatient clinic operations experience preferred.

Responsibilities

Responsible for the operational performance for an assigned clinic team encompassing multiple sites and clinical specialties
Supervises clinic managers to ensure compliance with all prescribed standards
Completes performance management for clinic managers including: interviewing, hiring onboarding, goal setting, coaching/mentoring, corrective action completion, and terminations
Utilizes data for decision-making and process improvement recommendations
Performs assessments and completes annual budget for each clinic area, including capital budget requests
Ensures adherence to established budgetary goals
Leads procurement process for capital purchases, including delivery, installation, maintenance agreements, and long-term status of equipment
Uses national staffing benchmarks to evaluate front line staffing needs and to support additional resource requests
Regularly prepares formal reports, to include data analytics for purposes of strategic planning and other initiatives, and presents results to senior leadership
Uses process improvement tools to identify cost savings and waste reduction opportunities within assigned areas
Maintains Joint Commission Accreditation status for respective provider-based and hospital-licensed practice locations
Participates in learning and teaching opportunities to enrich the organization’s tripartite mission.
Assists in resolving front line staff issues as needed
Collaborates with physician champions to plan and implement critical change initiatives
Maintains collegial relationships with collaborative partners across the enterprise
Models the OU Health Way living into the values and standards outlined within
Performs other duties as assigned