United Methodist Retirement Communities-posted about 2 months ago
Full-time • Senior
Ypsilanti, MI

The Director of Clinical Services oversees the delivery of high-quality, participant-centered care across all PACE settings. This role ensures clinical operations align with the PACE model, promoting independence, health, and well-being for older adults. The Director collaborates with the interdisciplinary team to integrate care, manage clinic operations, ensure compliance, support quality improvement, and develop clinical staff. This leader plays a vital role in maintaining program integrity, ensuring participant safety, and driving excellence in care delivery and outcomes.

  • Provide strategic direction for clinical operations, ensuring compliance with regulatory standards and a strong focus on participant safety.
  • Partner with senior leadership and interdisciplinary teams to design and implement integrated care models that meet the evolving needs of participants.
  • Lead recruitment, onboarding, and professional development for clinical staff while fostering a culture of collaboration, accountability, and excellence.
  • Oversee performance management and workforce planning to maintain high-quality care and operational efficiency.
  • Collaborate with the Quality Department to drive quality improvement initiatives and ensure compliance with CMS and other regulatory standards.
  • Monitor clinical outcomes, implement corrective actions, and manage clinical data reporting to continuously improve care quality.
  • Ensure effective collaboration among IDT members for timely assessments, care planning, and service delivery.
  • Oversee development and implementation of person-centered care plans that promote optimal health outcomes and participant satisfaction.
  • Manage clinical budgets and allocate resources to support cost-effective operations and high-quality care.
  • Monitor utilization trends and adjust staffing or services to align with organizational goals.
  • Serve as a liaison for participants and families, addressing concerns and providing education on care plans and available services.
  • Foster a culture of dignity, respect, and transparency in all participant interactions.
  • Develop and maintain emergency preparedness protocols to ensure staff readiness and participant safety during emergencies.
  • Build and maintain relationships with external providers, regulatory agencies, and community partners to support seamless care transitions and compliance.
  • Bachelor’s Degree in Nursing (BSN) required; Master’s Degree in Nursing, Healthcare Administration, or related field preferred.
  • Current Registered Nurse (RN) license in the state of practice, free of disciplinary actions.
  • Certification as a Nurse Practitioner (ANCC or AANP) or graduation from an accredited Physician Assistant program desired.
  • Certification in gerontology, case management, or healthcare leadership is a plus.
  • CPR Certification or willingness to obtain upon hire.
  • Minimum of 5 years of clinical experience, including at least 3 years in a leadership or managerial role.
  • Experience in elder care, long-term care, home health, hospice, or a PACE program strongly preferred.
  • Proven experience managing teams and coordinating patient-centered care.
  • Certification in gerontology, case management, or healthcare leadership is a plus.
  • Career Growth & Development – Advance your career with tuition assistance and school scholarships up to $3,000 per semester.
  • Wellness Program & Reimbursement – Prioritize your health and well-being, reimbursed 120 a year!
  • Competitive Benefits for Full-Time Team Members – Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
  • Retirement Savings Plan – Secure your future with employer contributions.
  • Generous 6 weeks of Flexible time off per year—plus paid holidays on top of that.
  • Team Member Referral Bonus Program – Earn $500 when you bring great people to our team!
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service