About The Position

The Director of Clinical Services for both Home Health and Hospice is responsible for the overall direction of all clinical services. The Clinical Director establishes, implements and evaluates goals and objectives for hospice/home health services that meet and promote the standards of quality and contribute to the total organization and philosophy.

Requirements

  • Registered nurse in the State with current licensure to practice professional nursing in the State.
  • Bachelor’s degree in nursing from an accredited program by the National League of Nursing.
  • Three years of management experience in a Hospice or related health care organization.
  • Demonstrated ability to supervise and direct professional and administrative personnel.
  • Ability to market and deal tactfully with customers and the community.
  • Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order.
  • Has excellent observation, verbal and written communication skills.
  • Knowledge of business management, government regulations and ACHC standards.

Nice To Haves

  • Master’s degree in Hospice preferred.

Responsibilities

  • Coordinate and oversees all direct and indirect patient services provided by clinical organization personnel.
  • Provides guidance and counseling to coordinators and clinical supervisors to assist them in continually improving all aspects of hospice care services, provided through the organization personnel.
  • Assist clinical supervisors in managing clinical teams and planning.
  • Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated.
  • Assists the Executive Director/Administrator in preparation and administration of the organization’s budget.
  • Interprets operational indicators to detect census changed and increases or decrease in volume that could impact staffing levels, revenues or expenses.
  • Evaluates performance of clinical supervisors and staff.
  • Assists clinical supervisors to develop skills and techniques in evaluating the performance of clinicians.
  • Hires, evaluates an terminates organizational personnel.
  • Conducts annual evaluations on clinicians and staff or more frequently if indicated.
  • Oversees the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities.
  • Assures proper maintenance of clinical records in compliance with local, state and federal laws.
  • Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services.
  • Develops, implements and evaluates the orientation program for new organizational personnel.
  • Plans and implements in-service and continuing education programs to meet education and training needs of organization personnel.
  • Assists with the evaluation of organization performance via performance improvement program. Productivity, quarterly and annual reviews.. Assures for the quality and safe delivery of hospice services provided through the organization.
  • Assists in the development of organizational goals. Develops, recommends, and administers organizational policies and procedures.
  • Assures compliance with all local, state and federal laws regarding licensure and certification of organization personnel and maintains compliance to the ACHC Home care standards.
  • Stays informed about changes in the field of nursing and hospice care: shares information with appropriate organization personnel.
  • Promotes hospice referrals in the health care community.
  • In the absence of the Executive Director/Administrator, the Clinical Director will become the acting Executive Director/Administrator and will be vested with authority to act in behalf of the Executive Director/Administrator.
  • Other Duties as assigned by the Executive Director/Administrator.
  • Ensures Agency compliance with all applicable state and federal home health laws and regulations.
  • Provides guidance and counseling to staff to assist them in continually improving all aspects of home health care services, provided through organization personnel.
  • Assists staff in managing clinical teams and planning.
  • Attends and runs and documents case conference meetings with organization personnel to facilitate coordination of care.
  • Participates in public relation and community activities that promote the Organization's role as an effective member of the health care delivery system.
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