Director of Clinical Services

MiraVista Behavioral Health CenterHolyoke, MA
1d$115,000 - $150,000

About The Position

Join Us as a Director of Clinical Services! The Director of Clinical Services is responsible for managing the day-to-day operations of all primary therapists and outpatient services. In addition, ensures quality of federal and local standards of care in both inpatient and outpatient services are met. As a Director of Clinical Services: Ensures quality care and services for patients by implementing systems and operational procedures to coordinate service delivery Responsible for the daily operations of treatment programs and clinical services Interviewing, hiring, onboarding, and on-going education for staff Provides clinical consultation and supervision to staff Lead weekly staff meetings Implement and maintain policies and procedures for Outpatient Program and Inpatient Services Communicates with and assures compliance with the regulatory bodies (SAMHSA, DPH, TJS, BSAS). Collaborates with both Medical Director of Outpatient/ Addiction Services and Medical Director of Inpatient Services Create referral opportunities Build therapeutic and clinical curriculum for all programs Responds directly to referral source complaints and concerns Invests time on each unit and program to observe and assess treatment effectiveness Demonstrates improved outcomes in Quality Improvement efforts Oversees management of EPOB, orientation and staff competencies Is proactive in identifying needs for policies and procedures impacting clinical programming Monitors utilization of contractual services in all programs Demonstrates leadership in organizing and coordinating activities between Utilization Review, Business Office and Clinical Areas Maintains open communication between Administration, Program Directors, Department Heads and staff Communicates concerns through all levels within the hospital Regularly makes rounds in the hospital and outpatient services to maintain contact with line staff

Requirements

  • LICSW Required
  • Masters degree in Social Work required
  • Minimum five years supervisory experience required
  • Experience in working with chemical dependency and mental health populations to include: adolescent, adult and recover
  • Previous experience with mental health, substance use and addiction services required
  • Ability to work occasional overtime and flex hours as requested
  • Trained in non-violent crisis intervention
  • Current CPR

Responsibilities

  • Ensures quality care and services for patients by implementing systems and operational procedures to coordinate service delivery
  • Responsible for the daily operations of treatment programs and clinical services
  • Interviewing, hiring, onboarding, and on-going education for staff
  • Provides clinical consultation and supervision to staff
  • Lead weekly staff meetings
  • Implement and maintain policies and procedures for Outpatient Program and Inpatient Services
  • Communicates with and assures compliance with the regulatory bodies (SAMHSA, DPH, TJS, BSAS).
  • Collaborates with both Medical Director of Outpatient/ Addiction Services and Medical Director of Inpatient Services
  • Create referral opportunities
  • Build therapeutic and clinical curriculum for all programs
  • Responds directly to referral source complaints and concerns
  • Invests time on each unit and program to observe and assess treatment effectiveness
  • Demonstrates improved outcomes in Quality Improvement efforts
  • Oversees management of EPOB, orientation and staff competencies
  • Is proactive in identifying needs for policies and procedures impacting clinical programming
  • Monitors utilization of contractual services in all programs
  • Demonstrates leadership in organizing and coordinating activities between Utilization Review, Business Office and Clinical Areas
  • Maintains open communication between Administration, Program Directors, Department Heads and staff
  • Communicates concerns through all levels within the hospital
  • Regularly makes rounds in the hospital and outpatient services to maintain contact with line staff

Benefits

  • Medical, Dental, and Vision
  • 401(k) match
  • Employer paid long term disability (LTD)
  • Short term disability (STD)
  • Employer paid life and AD&D Insurance
  • Generous Paid Time Off
  • Flexible Spending Account
  • Tuition Reimbursement
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