Director of Clinical Operations (Remote from North Carolina)

Jobgether

7d • Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director of Clinical Operations in North Carolina. We are seeking a highly driven and strategic clinical operations leader to take ownership of a fast-growing behavioral health service line. This role is responsible for building scalable operational systems, leading cross-functional teams, and ensuring the delivery of high-quality care across multiple sites. You will oversee clinician onboarding, staffing, and readiness while driving key performance metrics and operational efficiency. The ideal candidate thrives in a data-driven environment, excels at problem-solving, and has experience managing complex, multi-site healthcare operations. This position offers the opportunity to influence business outcomes, shape operational strategy, and play a pivotal role in expanding access to behavioral health services nationwide.

Requirements

• Bachelor’s degree in healthcare administration, business, or a related field.
• 5+ years of experience in consulting, healthcare operations, or multi-site clinical management.
• Proven ownership mindset with the ability to translate tasks into measurable business outcomes.
• Strong quantitative skills and proficiency in Excel; ability to convert data into actionable strategies.
• Experience leading cross-functional teams through operational growth, change, and complexity.
• Excellent executive communication skills for engagement with clinicians, clients, and senior leaders.
• Passion for solving complex operational challenges in a mission-driven healthcare organization.
• Comfortable working in a high-growth, high-accountability, remote environment.

Responsibilities

• Lead end-to-end service-line operations, including clinician onboarding, deployment, and readiness for new program launches.
• Design, implement, and continuously improve scalable processes and systems to ensure efficiency, accuracy, and consistent service delivery.
• Use data to drive decision-making, creating and managing dashboards, metrics, and KPIs to measure performance and identify improvement opportunities.
• Collaborate cross-functionally with Legal, Payroll, Recruiting, Technology, and other teams to ensure operational alignment.
• Drive operational improvements to enhance provider and client experience, streamline workflows, and optimize margins.
• Lead, coach, and develop teams that demonstrate accountability, precision, and excellence in service delivery.
• Communicate clearly with stakeholders, influencing business growth and providing direction on complex operational issues.

Benefits

• Competitive total compensation including base salary and performance incentives tied to results.
• 100% remote work with national impact and executive visibility.
• Comprehensive medical, dental, vision, life, and 401(k) benefits.
• Flexible vacation and wellness days to support work-life balance.
• Opportunity to lead a core business line and influence healthcare innovation.
• Culture of ownership, transparency, and results where high-impact ideas are recognized.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 11-50 employees