Director of Clinic and Physician Services

Mercy Health System • Woodstock, IL

40d

About The Position

The Director of Clinic and Physician Services leads and oversees daily operations for assigned clinics and service lines, ensuring smooth, high-quality performance across all areas. This role drives operational excellence, manages financial performance, and supports physician services through hands-on leadership and effective supervision of staff and supervisors. Mercyhealth rewards Director-level leadership with an annual performance bonus opportunity of up to 15% each fiscal year.

Requirements

• Bachelor's degree in Business Administration or related field.
• Three to five years of pervious group practice management experience.
• Excellent interpersonal/communication skills.
• Excellent analytical and problem-solving skills.
• Strong planning and organizational skills.
• Computer experience.

Nice To Haves

• Master's degree in Business Administration or Health Care Administration preferred.

Responsibilities

• Responsible for planning, directing, and supervising all operations of assigned clinic(s) and product line(s).
• Responsible for clinical outcomes, financial performance, patient satisfaction scores for the assigned clinic(s) and product line(s).
• Recruits, trains and evaluates management and supervisory staff.
• Develops, implements, and evaluates clinic policies, goals, and objectives to ensure delivery of quality care, efficient operations and compliance with regulations of all regulatory agencies so that the Mercyhealth Mission, Vision and Values are fulfilled.
• Participates in the development and modifications of clinic and product line programs.
• Interprets and enforces department and institution policies.
• Participates in the development and modifications of clinic and product line program.
• Participates in appropriate clinic and health system committees.
• Investigates and resolves complaints or refers unusual problems to superior.
• Works closely with Vice President in developing and implementing strategic policies.
• Maintains continuing development and implementation of clinic and product line QA & I program.
• Participates in analysis aimed at key initiatives and projects for assigned product line(s).
• Performs other duties as assigned.

Benefits

• Comprehensive Benefits: Retirement plan with competitive employer match; medical, dental, and vision insurance; life and disability coverage; flexible spending plans; and a wide selection of discounted voluntary benefits.
• Competitive Compensation: Market-driven pay rates with opportunities for shift differentials and special incentive programs.
• Flexible Time Off (FTO): Directors participate in a flexible time off program that allows paid time away from work for any reason-such as vacation, holidays, illness, wellbeing, or personal business-without the need to accrue hours.
• Career Advancement: Educational assistance programs and career ladders designed to support professional growth and internal mobility.
• Employee Wellbeing: A variety of wellness tools and resources, including an employer-sponsored health risk assessment and a Wellbeing mobile app to support overall health.
• Additional Benefits: Access to internal and external EAP services, employee-only discount programs, paid parental and caregiver leave, on-demand pay options, patient service payment programs, and financial education for retirement planning.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Hospitals
• Number of Employees: 5,001-10,000 employees