We are seeking a Director of Client Services & Strategy with experience in client success leadership, product strategy, and cross-functional team management. You will be part of the RDN (an OPENLANE brand) leadership team, responsible for driving client satisfaction, overseeing account management, and leading new product and integration initiatives. You will be involved in managing sales managers, shaping client retention strategies, and aligning business priorities across product, operations, and partnerships. In this role, you will have the opportunity to use your experience in strategic planning, customer advocacy, and operational leadership to enhance client relationships and business growth.