Director of Claims, AgCentric

Ryan Specialty

106d • $80,000 - $100,000

About The Position

The Director of Claims is responsible for leading the claims function for a crop insurance entity, including building a team of adjusters and processing team members to service claims as they arise. This role requires a high level of technical expertise, excellent communication skills, strong leadership skills and the ability to make decisions under pressure.

Requirements

• Bachelor’s degree preferred
• 10+ years of progressive experience working with crop insurance claims
• 5+ years of experience supervising crop insurance claim procedures
• CAPP – Crop Adjuster Proficiency Program accreditation preferred

Nice To Haves

• Experience with crop insurance claims policies and procedures
• Familiarity with claims management system
• Knowledge of claims handling, processing, resolution, and review
• Understanding of crop insurance regulatory compliance
• Skills in data analysis and reporting

Responsibilities

• Oversee the claims function for an entity including loss adjusting and claims processing for federal crop insurance and private crop insurance programs
• Build and lead a team of loss adjusters with expertise in various crops, insurance plans and commodity types across multiple geographic locations
• Ensure claims process follows provisions of standard reinsurance agreement and supplemental guidance on loss adjustment in the federal crop insurance program
• Ensure adequate internal control policies and procedures over the claims process
• Lead claim processing function, ensuring accuracy and completeness of all claim information and complete documentation trail in the policyholder administration system
• Aid compliance functions such as field review and error tracking as needed
• Support training function by developing and potentially delivering training curriculum
• Ensure team proficiency and licensure in conjunction with licensing function
• Liase with other departments within the company, such as underwriting, compliance and accounting to ensure a coordinated approach to claims management
• Stay up to date with changes in crop insurance regulations and industry best practices, participating in ongoing professional development activities
• Other projects and duties as assigned

Benefits

• Paid time off for company holidays, vacation, sick and personal days
• Paid parental leave
• Mental health services
• Eligibility for bonuses and benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees