Director of Children & Youth Crisis Services

ALLIANCE HEALTHCARE SERVICES, INC • Memphis, TN

88d

About The Position

At Alliance Healthcare Services, it is our mission to promote wellness in the community. Our not-for-profit organization is the largest comprehensive behavioral health provider in Shelby County. We offer outpatient, intensive outpatient, home-based, and community-based programs, including a continuum of crisis services to over 22,000 residents of Shelby County and the surrounding areas. We’re committed to bringing compassionate and dedicated individuals to help us continue to provide the best services to our community. The person occupying this position has the responsibility for the coordination and direction of all children and youth crisis programs. This person also has overall responsibility for the administrative and clinical direction of children and youth crisis activities performed within the agency.

Requirements

• Licensed Clinical Social Worker, LPC-MHSP, or with a Master’s degree in Psychology, Human Services or related activity from an approved university training program.
• Must be eligible for any/all credentialing required by regulatory and funding sources.
• Minimum of five years’ clinical experience, including training and/or experience in the administration of mental health programs.
• Ability to apply clinical skills at a senior level and to work with conflicting or competing demands or interests of clients, employees, sponsors in the distribution of work, evaluating work and good program effectiveness.

Responsibilities

• Functions as the leader of the Center’s Management Team.
• Plans, implements, and manages system programs; develops and recommends staffing plans for crisis programs; manages operations of crisis programs.
• Conceptualizes and recommends new crisis programs; recommends budgetary requirements for new crisis programs; recommends marketing strategies for new crisis programs.
• Conducts and attends center management staff meetings to receive and disseminate information; attends quality management committee meetings to monitor and recommend quality improvement measures for the center’s clinical practice procedures.
• Arranges for the appropriate supervision of all clinical staff providing crisis services.
• Coordinates efforts across all service offerings with the Center’s Medical Director.
• Performs personnel functions; reviews for approval requests for sick and annual leave; reviews for approval requests for overtime; recommends personnel actions (hiring, terminations, promotions, etc); approves time sheets and schedules working hours for personnel.
• Participates in direct service delivery to clients, when needed.
• Reviews for approval requisitions for office and operational supplies; authorizes requisitions for office and operational supplies; monitors petty cash funds; reviews system client generated income reports.
• Markets system’s services; plans marketing strategies for the system; establishes and maintains relationships with other organizations, agencies and individuals to develop system programs and writes grants.
• Transmits to all subordinate staff the mission, goals and objectives of the Center as they are applicable to their programs.
• Collects operational data and ensures that correct data is submitted into the EMR, and to all state and local partners.
• Familiar with existing Center contracts with external organizations, standards for performance, etc. and communicates such to other subordinate staff.
• Supervises and maintains physical facilities and equipment assigned to the programs under their supervision.
• Performs other duties as required or requested by VP of Crisis in order to meet the needs of the consumer and AHS.
• Provides on-call support for the staff in the event of emergency.

Benefits

• Medical Insurance Coverage
• Dental Insurance Coverage
• Vision Insurance Coverage
• Flexible Spending Account
• Long Term Disability – Company Paid
• Competitive Compensation Packages
• Life Insurance – Company Paid
• 403b Retirement Plan with Company Funded Matching
• Employee Discounts provided through Life Mart
• Loan Forgiveness options through Federal programs (Public Service Loan Forgiveness and National Health Service Corps)
• Opportunities for growth and movement within the organization
• Paid Time Off – To include PTO for vacations, illness, and personal days
• Flex Days – Company given PTO days
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Master's degree
• Number of Employees: 1,001-5,000 employees