DIRECTOR OF CATERING - MILWAUKEE, WI

Compass Group•Milwaukee, WI

5d•$80,000 - $85,000

About The Position

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.Long DescriptionKey Responsibilities:

Requirements

Booking, selecting and costing menu items, pricing contracts, and resourcing temporary help and equipment experience is key

Nice To Haves

Bachelor's Degree is required in Hospitality or Culinary Arts
Minimum of 5 years of experience in the hospitality industry including 2 years as a Catering Manager.

Responsibilities

Ensures all catering services exceed guest expectations
Successfully presents Eurest catering services to guests in a manner that exceeds guest expectations and profitability
Ensures show quality standards are maintained at all times
Regularly obtains feedback from clients and guests to improve operations
Supports and communicates Company initiatives
Respond and assist in any departmental guest service issues
Employs good safety and sanitation practices
Oversee the planning and execution of all food, beverage and guest partner events.
Collaborate with planners and clients to understand needs and preferences, creating customized menus and service styles
Uphold all agreements between Northwestern Mutual and Eurest.
Assure all QA is properly followed.
Collaborate with the Director of Culinary to create quarterly seasonal menus.
Annual updates and recommendations for everyday catering menu
Initiate menu items based on the planner and guest feedback, alongside catering and food trends
Hire, train, and supervise catering leads and FOH team members.
Conduct performance evaluations and manage employee relations.
Holds team accountable to steps of service to deliver great guest service
Ensures that team members consistently deliver Heartfelt Hospitality to every guest, every time
Uses all performance management tools to provide guidance and feedback to team members
Promotes a cooperative work climate, maximizing productivity and morale
Prepare and manager budgets for catering services, ensuring profitability while maintaining high service standards.
Set pricing and negotiate contracts with vendors and suppliers.
Work directly with the Director of Culinary on assuring all menus are pricing accordingly and correct.
Achieves daily sales and assigned cost goals
Achieves assigned budget goals
Ensures the continual process of revenue development
Build and maintain strong relationships with clients to ensure repeat business and high levels of customer satisfaction.
Address any issues or concerns promptly.
Conduct weekly meetings with clients to promote, discuss, and move the needle.
Promote catering services and develop strategies to attract new clients.
Stay updated on industry trends and competition.
Post marketing on a weekly basis so customers and clients to stay connected.