DIRECTOR OF CATERING SERVICES

Compass Group • Bothell, WA

1d

About The Position

Working as the Catering Director you are responsible for maintaining and establishing all costs and quality standards to ensure superior service and to maximize profits. You will work independently with a direct line to the client. You are expected to maintain excellent relationships with employees, guests and the client. You will be responsible for promoting the professional growth and development of the entire team. In addition, you will foster strong interdepartmental relations and integrate the catering service department with the facility plan of operations.

Requirements

• Strong knowledge of food, industry trends and fine dining points of service
• A minimum of 4-6 years of experience in managing catering events
• The ability to supervise food service and clean up is also essential
• TIPs certification required
• Superior quantitative, oral and written communications and problem-solving/strategizing skills
• Excellent overall computer skills with advanced knowledge of Excel and PowerPoint
• Proactive mindset to anticipate and support changes in our business
• Conformity to the highest standards of personal integrity and ethical behavior
• Exceptional customer service abilities

Nice To Haves

• Bachelors degree is preferred or equivalent professional experience
• ServSafe certification recommended

Responsibilities

• Work directly with the Service Managers in other regions as well as all regional Catering Directors to ensure all catering events are carried out according to the standards of the company and client.
• Ensure high levels of customer service are executed for each event.
• Interview, hire, train, as well as assist with scheduling all butlers and captains within the local staffing pool.
• Conduct orientation for all Catering Directors/Managers regarding Company standards of service
• Handle and resolve all employee relations issues with the partnership of the team
• Execute all coaching, counseling and follow up training for all employees according to Company Policies and Procedures in partnership with the Director, Staffing Services.
• Performs related duties and special projects as assigned
• Supports Catering Directors and Managers with staffing budgets and maintains financial accountabilities as it relates to service

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees