Director of Catering Operations - Seattle Convention Center

Aramark • Seattle, WA

76d • $93,000 - $106,000

About The Position

The Director of Catering Operations is a co-director position across the two facilities at the Seattle Convention Center. The Directors of Catering Operations is responsible for planning and leading the entire catering operation at the facility. The Director of Catering Operations is responsible for the Catering team as well as planning, and completing catering orders and special events. Additionally, the Director is responsible for the budgets and financial goals of the department.

Requirements

• Requires at least 4 years of experience
• Requires at least 1-3 years of experience in a management role
• Previous experience in events and catering required
• Bachelor’s degree or equivalent experience required
• Excellent written/interpersonal communication and organizational skills. Strong attention to detail
• Strong digital literacy in Excel, Outlook, Word and other Microsoft Office Suite or related programs
• Available to work event-based hours, which will include evenings, weekends and holidays
• Complete Washington State Food Worker card, Servsafe Manager, and Alcohol Service Certifications as required

Responsibilities

• Coordinate total catering operations to include duties such as booking events, supervising teams, developing, selecting, and costing menus, pricing, hiring, and departmental administration
• Be responsible for all aspects of preparation, service, and cleanup for multiple catering operations
• Develop and implement catering solutions to meet customers’ needs
• Develop and maintain effective client and customer rapport
• Develop and implement annual comprehensive marketing plan for catering, including but not limited to collateral, sales strategies, and marketing budgets
• Establish and implement service and presentation standards for all catering operations, implement processes to ensure compliance and consistency
• Implement new services to support base business growth and client retentions
• Stay ahead of and advise clients, customers and staff on current catering trends and products
• Facilitate the delivery of prepared food built from banquet event orders
• Participate in sales process and negotiations of contracts and assist clients in planning special events
• Train and lead catering employees to ensure catering standards are followed
• Responsible for setting and delivering sales, food, and labor targets
• Responsible for execution of catering events of varied size and scope including staffing and management
• Responsible for components accounting functions including accurate reporting of all catering related revenue, expenses, and receivables
• Ensure compliance with all food, occupational and environmental safety policies

Benefits

• Comprehensive benefit programs and services including medical, dental, vision, and work/life resources
• Retirement savings plans like 401(k)
• Paid days off such as parental leave and disability coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees