Director of Catering and Events - Hilton Motif Seattle

Hilton•Seattle, WA

23d•$120,000 - $135,000•Onsite

About The Position

The Hilton Motif Seattle is looking for a dynamic Director of Catering and Events! Located on 5th Avenue in the heart of downtown Seattle, this stylish boutique hotel is nestled between Pike Place Market and Union Street and is surrounded by the city's finest restaurants, shopping, entertainment venues museums and attractions. This sleek urban style hotel features amenities including a vibrant award-winning restaurant offering an extensive outdoor patio with sweeping city views, over 28,000 square feet of meeting space, and 319 newly redesigned rooms. What will I be doing? As Director of Catering & Events you will provide continuous leadership in creating and delivering an exceptional team member experience and best place to work. The Director of Catering & Events will be directly responsible for contributing to the achievement of superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation, and event operations. Specifically, your essential functions will be to perform the following tasks to the highest standards: STRATEGY: Successfully, innovatively, and timely implement Commercial strategic initiatives and monitor for best-in-class results Drive innovation and creativity within event delivery Partner with the General Manager/Executive Committee to deliver on Hilton’s values by creating high-impact event experiences Ensure that high quality service standards are maintained through continuous reviews of processes and procedures Provide owner relations guidance in key areas of Events expertise, as needed (Banquet Capital Expenditures, Staffing Models) Actively sell and support the sales process. LEADERSHIP: Provide overall leadership and direction in all Events matters. Serve as the hotel’s credible Subject Matter Expert on all matters relating to event experience Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices Participate or represent Hilton in industry social/meeting/events professional associations CULTURE: Inspire high-performing multi-cultural, multi-generational teams that build Hilton’s Catering and Events talent pipeline Integrate Hilton’s Values/Mission/Purpose when implementing Catering & Event initiatives and support Team Member-centric and guest-centric programs Lead with Hilton culture engaging with Team Members through direct and meaningful interactions Be an ambassador for customer service. TALENT: Motivate and provide a work environment in which team members are productive Ensure all Catering and Event manager roles have career development plans in place that are actively supported by leadership and profiles are current for succession planning Listen and respond to team members needs while having an open-door policy Manage group and interpersonal conflict effectively OPERATIONS EXCELLENCE: Ensure the proper use of all function space, exhibit hall, and event spaces Manage supplier and vendor relationships Possess subject matter expertise and ensure standards/practices Development and management of departmental budgets Responsible for the overseeing short, medium, and long-term forecasting and actual cost reporting for events Integrate current trends in event management and design Conduct and lead the team with customer site inspections and the sales process

Requirements

Minimum Years of Experience\: five (5) years Hospitality related experience at manager level.
Minimum of 1 year of leadership experience in hotel management.
Travel percentage\: 10%

Nice To Haves

Knowledge of the hotel property management systems (Delphi.fdc)
Significant experience in revenue management or a similar analytical role
Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)

Responsibilities

Successfully, innovatively, and timely implement Commercial strategic initiatives and monitor for best-in-class results
Drive innovation and creativity within event delivery
Partner with the General Manager/Executive Committee to deliver on Hilton’s values by creating high-impact event experiences
Ensure that high quality service standards are maintained through continuous reviews of processes and procedures
Provide owner relations guidance in key areas of Events expertise, as needed (Banquet Capital Expenditures, Staffing Models)
Actively sell and support the sales process.
Provide overall leadership and direction in all Events matters.
Serve as the hotel’s credible Subject Matter Expert on all matters relating to event experience
Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers
Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices
Participate or represent Hilton in industry social/meeting/events professional associations
Inspire high-performing multi-cultural, multi-generational teams that build Hilton’s Catering and Events talent pipeline
Integrate Hilton’s Values/Mission/Purpose when implementing Catering & Event initiatives and support Team Member-centric and guest-centric programs
Lead with Hilton culture engaging with Team Members through direct and meaningful interactions
Be an ambassador for customer service.
Motivate and provide a work environment in which team members are productive
Ensure all Catering and Event manager roles have career development plans in place that are actively supported by leadership and profiles are current for succession planning
Listen and respond to team members needs while having an open-door policy
Manage group and interpersonal conflict effectively
Ensure the proper use of all function space, exhibit hall, and event spaces
Manage supplier and vendor relationships
Possess subject matter expertise and ensure standards/practices
Development and management of departmental budgets
Responsible for the overseeing short, medium, and long-term forecasting and actual cost reporting for events
Integrate current trends in event management and design
Conduct and lead the team with customer site inspections and the sales process

Benefits

Medical Insurance Coverage – for you and your family
Vision, dental, life and disability insurance
Mental Health Resources
Best-in-Class Paid Time Off (PTO) – you will accrue 18 days/144 hours in the first year
Supportive parental leave program that runs concurrently with Washington State’s Paid Family and Medical Leave program. Our team members receive benefits up to Washington State’s maximum threshold per week. Hilton will then “top this up” to the weekly ABBR (Annual Benefit Base Rate).
Go Hilton travel discount program\: 110 nights of discounted travel per calendar year
Matching 401(k)
Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Access to your pay when you need it through DailyPay
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Complimentary meals in the cafeteria while on shift
Commuter Benefit - Unlimited public transportation for only $20/mo.
Employee discounted onsite parking for only $50/mo.
Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company’s financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout.