Director of Case Management

Texas Nursing Services•North Richland Hills, TX

4d•Onsite

About The Position

We are seeking a Director of Case Management to lead and optimize care coordination, discharge planning, and utilization management within an acute care hospital setting. This is a high-impact leadership role responsible for aligning clinical and operational strategies to improve patient flow, resource utilization, and overall outcomes. The Director will partner closely with executive leadership and interdisciplinary teams to drive performance and ensure compliance with regulatory standards.

Requirements

Bachelor’s degree
RN, LCSW, or LMSW licensure
3+ years of acute care hospital case management experience
2+ years of leadership experience in case management

Nice To Haves

Master’s degree in Nursing, Healthcare Administration, or Business
Strong background in utilization management, discharge planning, and regulatory compliance
Demonstrated success improving operational and clinical performance metrics

Responsibilities

Lead all case management operations including care coordination, discharge planning, and utilization review
Develop and execute strategies to improve patient throughput, LOS, and resource utilization
Oversee staffing models, team structure, onboarding, and competency development
Monitor department performance metrics and implement process improvements
Ensure compliance with hospital policies, regulatory requirements, and documentation standards
Collaborate with executive leadership, physicians, and ancillary departments to align care delivery goals
Manage departmental budgets, productivity, and operational efficiency
Foster strong relationships with internal and external stakeholders to support continuity of care
Lead and develop a high-performing, collaborative case management team culture