Director of Case Management
About The Position
An established acute-care hospital in the Panama City region is seeking an experienced Director of Case Management to lead clinical resource management, care coordination, and discharge planning across a high-volume environment. This position oversees Case Management and Social Work teams, ensuring consistent alignment with regulatory requirements, organizational standards, and performance targets. This is a strategic, high-impact leadership role requiring strong clinical judgment, operational expertise, and the ability to partner effectively with executive and interdisciplinary teams.
Requirements
- 3+ years of recent acute hospital Case Management experience (within the last year).
- 2+ years of leadership experience in Case Management.
- Bachelor’s degree (Nursing, Social Work, or related field).
- Active licensure as RN, LCSW, or LMSW.
Nice To Haves
- Master’s degree in Nursing, Health Administration, Business Administration, or a related field.
- Experience overseeing both Case Management and Social Work teams.
- Strong executive presence, communication, and presentation skills.
Responsibilities
- Lead and oversee all operational aspects of Case Management, including staffing, workflow optimization, onboarding, competencies, and performance outcomes.
- Ensure effective execution of core case management functions, including utilization management, discharge planning, and care coordination.
- Maintain compliance with internal policies, regulatory standards, and documentation requirements.
- Allocate departmental resources to support productivity, quality, and staffing needs.
- Monitor department performance using data analytics while developing and implementing sustainable improvement strategies.
- Collaborate with executive and clinical leaders to achieve financial, operational, and quality targets.
- Build and maintain effective working relationships with physicians, nursing leadership, ancillary departments, compliance teams, and legal partners.
- Drive team engagement, professional development, and accountability.
- Serve as a subject matter expert in case management and provide guidance on process improvement initiatives.
- Support organizational mission, values, and code of conduct.
Benefits
- Competitive salary with eligibility for sign-on and relocation assistance.
- Medical, dental, and vision insurance with low-cost preventative services.
- Behavioral health and telemedicine services.
- 401(k) plan with employer match up to 9% (based on years of service).
- Employee stock purchase program.
- Paid time off, paid family leave, and disability benefits.
- Tuition reimbursement and professional certification support.
- Student loan assistance programs.
- Fertility, adoption, and family-building benefits.
- Legal, financial, and emotional wellness resources.
- Employee recognition programs.
- Benefits may vary by location.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
101-250 employees
