Director of Campus Environmental Services

NEXDINE Hospitality•Pompano Beach, FL

1d•Onsite

About The Position

NEXDINE Hospitality provides dining, hospitality, fitness center, and facility management services to various clients nationwide, including businesses, independent schools, higher education, senior living, and hospitals. The company focuses on putting people first to deliver tailored, expertly managed programs, emphasizing responsiveness, transparency, and authenticity. The Director of Campus Environmental Services (EVS) is responsible for overseeing all aspects of Environmental Services operations, including housekeeping, laundry, and related support services within client partner organizations. This leadership role ensures that programs, systems, and quality standards align with regulatory requirements, delivering operational efficiency, a clean and safe environment, and an exceptional client experience. The Director drives accountability, manages budgets, develops on-site teams, and fosters a culture of engagement, compliance, and continuous improvement, playing a key part in achieving client Key Performance Indicators (KPIs), ensuring service excellence, and maintaining long-term account retention.

Requirements

Strong Leadership and Team Development
Operational Excellence and Continuous Improvement
Strategic and Critical Thinking
Financial and Performance Management
Client/Customer Relationship Management
Effective Communication and Collaboration
Business Acumen and Project Management
Presentation and Problem-Solving Skills
5–7 years of multi-site EVS management experience, preferably in healthcare, hospitality, or senior living environments.
Demonstrated success in leading teams
Proven ability to drive client satisfaction, operational efficiency, and financial performance.
All selected candidates must undergo a Level 2 background check: HB531 | Florida Agency for Health Care Administration

Nice To Haves

Bachelor’s degree in Business Administration, Healthcare Management, Hospitality, or related field

Responsibilities

Develop and implement short- and long-term EVS operational strategies in partnership with client and regional leadership.
Lead and support on-site EVS managers and teams to deliver consistent quality, efficiency, and client satisfaction.
Maintain full P&L responsibility for assigned EVS operations, ensuring sound financial management and margin improvement.
Conduct regular client meetings and participate in Quarterly Business Reviews (QBRs) to assess performance and identify opportunities for service enhancement.
Oversee training, onboarding, and performance development of EVS leaders and hourly colleagues in collaboration with the People & Culture team.
Serve as a key recruiter and developer of future XENDELLA management talent within EVS operations.
Ensure compliance with all local, state, and federal regulations, as well as infection control and safety standards.
Promote operational excellence by identifying and implementing innovative practices and process improvements.
Manage and strengthen client relationships to support satisfaction, retention, and growth opportunities.
Partner with business leaders to drive alignment between EVS operations and broader organizational goals.
Maintain readiness for inspections, audits, and crisis management situations, escalating issues as appropriate to Executive Leadership.
Collaborate across departments (Facilities, Plant Operations, Patient Transport, etc.) to ensure seamless service delivery.
Perform other related duties and responsibilities as assigned.