Director of Business Systems & ERP

Vantage-posted 11 days ago

$168,000 - $252,000/Yr

Full-time • Mid Level

Deerfield, IL

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We are seeking a highly capable and hands-on Director of Business Systems & ERP to lead and actively drive the delivery, architecture, and support of all business-critical applications. This role will serve as the senior D365 ERP architect and be deeply involved in system design, integration, and optimization efforts. The ideal candidate combines strong leadership with technical depth, especially in Microsoft Dynamics 365 Finance & Operations, and thrives in a fast-paced, manufacturing-focused environment.

ERP and Application Ownership: Act as the lead architect and product owner for Microsoft Dynamics 365 Finance & Operations, including ongoing design, configuration, enhancements, and issue resolution.
Partner with business users and process owners to translate needs into system capabilities and hands-on solutions.
Lead ERP-related workshops, fit-gap analysis, testing, data migration, and deployment activities.
Build and maintain integrations between D365 and other systems (e.g., CRM, LIMS, MES, QMS, lab and plant systems).
Execution & Delivery: Manage and troubleshoot application issues, lead solution design, and guide development and configuration efforts.
Own application support, enhancements, and upgrades—ensuring stable, compliant operations across all business functions.
Partner closely with internal developers and external vendors to ensure high-quality deliverables.
Team Leadership & Project Management: Lead a small, agile internal team and manage partner resources to execute key projects and support needs.
Drive application roadmaps, implementation plans, and global rollout strategies—especially for D365 F&O.
Provide hands-on guidance to ensure application standards, security, and compliance are maintained.
Business Engagement: Serve as a trusted advisor to functional leaders in supply chain, manufacturing, finance, and R&D.
Regularly engage with end users to gather feedback, identify pain points, and deliver practical improvements quickly.
Facilitate training, documentation, and change management to support adoption of new features and system capabilities.
Compliance & Governance: Ensure ERP and related systems meet global compliance requirements (e.g., FDA, GxP, REACH, ISO).
Lead master data governance, access control, and audit readiness within D365 and connected platforms.

Bachelor’s or Master’s degree in Information Systems, Engineering, or related field.
Minimum of 10 years of experience in enterprise applications, with at least 5 years of direct experience with Dynamics 365 F&O.
Proven success in hands-on delivery and support of complex, integrated ERP environments.
Deep knowledge of Microsoft D365 Finance & Operations architecture, data model, and functional areas.
Comfortable digging into configurations, managing extensions/customizations, and troubleshooting performance or data issues.
Skilled in managing integrations via Power Platform, Logic Apps, or Azure services.
Strong communication skills and ability to work across time zones and functions.
Practical understanding of compliance (FDA, GxP, ISO), MRP, batch processing, and manufacturing workflows.

Experience in the chemical, pharmaceutical, or manufacturing sector strongly preferred.

Medical, HSA, dental, vision
FSA (limited purpose, dependent care, and commuter/parking)
Life and AD&D insurance
Accident, hospital indemnity and critical illness insurance
Short- and long-term disability
EAP, identity theft protection
Paid time off, Parental Leave
401(k) with company match

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