Director of Business Operations

UCHealth-posted about 1 year ago
Full-time • Senior
Cincinnati, OH
Hospitals
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The Director of Business Operations at UC Health is responsible for the strategic leadership and management of business operations across various departments, including inpatient, outpatient, and professional services. This role emphasizes financial accountability, operational efficiency, and the development of collaborative relationships to enhance patient and associate satisfaction. The Director will lead initiatives to optimize workflows, manage budgets, and ensure compliance with regulatory standards while fostering a culture of inclusivity and excellence within the organization.

  • Demonstrate knowledge of the organization's Service Standards and incorporate them into performance duties.
  • Lead and oversee non-clinical operations, including scheduling, clerical, and billing.
  • Implement workflow efficiencies to achieve standardization and improve satisfaction.
  • Participate as a member of the leadership team, providing analytical and financial perspectives.
  • Develop collaborative relationships to improve standardization across the organization.
  • Plan, develop, and monitor operating and capital budgets for assigned areas.
  • Monitor expenditures and report on variances, trends, and projections.
  • Prepare regular and ad hoc reports for senior management and physician leaders.
  • Establish partnerships to leverage standardized tools and centralized activities.
  • Identify data needs and provide analysis for quality, operational, and financial initiatives.
  • Facilitate an environment conducive to collaboration and creativity.
  • Promote patient and physician satisfaction through excellent customer service.
  • Provide leadership for regulatory and accreditation inspection initiatives.
  • Master's Degree in Business Administration, Finance, or Health Administration.
  • 3-5 years of equivalent experience in a relevant field.
  • Strong organizational and leadership skills.
  • Excellent communication skills.
  • 6-10 years of equivalent experience preferred.
  • Health insurance coverage
  • Dental insurance coverage
  • 401k retirement savings plan
  • Paid holidays
  • Professional development opportunities
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