Director of Business Operations, Solutions Led Sales

Adobe Systems Incorporated • San Francisco, CA

69d • $142,700 - $276,500

About The Position

The Director of Business Operations will report to the VP, Solution-Led and Select Markets in Sales Americas. This individual will partner with cross-functional teams and leadership business operations counterparts in the sales organization to lead and drive pivotal initiatives and ensure sales readiness within this segment of our Sales Americas organization. The successful candidate will serve as a liaison between sales and other departments (Marketing, Product, Finance, Legal, etc.) to ensure alignment and remove roadblocks. They will play a pivotal role in managing and enhancing day-to-day operational activities, and implementing business and change management strategies to support the VP and our evolving business goals. This leadership role requires a blend of critical thinking, operational proficiency, project management, and effective communication skills to facilitate smooth transitions and improvements across the sales organization.

Requirements

• Bachelor's degree or equivalent experience in business administration, management, or a related field; MBA or advanced degree preferred.
• Proven record of at least 5-7+ years of sales operations, business process improvement, and change management experience with at least 5 years in a leadership role.
• Strong analytical and critical thinking skills, with the ability to interpret data and trends to drive strategic decisions.
• Exceptional project management abilities, including planning, execution, and resource allocation.
• Excellent communication and people skills, capable of effectively collaborating with diverse teams and senior partners.
• Demonstrated experience in leading change management initiatives, with a deep understanding of change management principles and methodologies.
• Proficiency in CRM systems, sales automation tools, and other relevant technologies.
• Strong leadership capabilities, with a proven ability to inspire and lead teams toward achieving shared objectives.
• Adaptable, agile and resilient in a fast-paced, dynamic environment.

Nice To Haves

• Industry experience in relevant sectors (e.g., technology, healthcare, finance) is a plus!

Responsibilities

• Develop and deliver clear, compelling talking points and messaging for customer meetings, executive briefings, and strategic engagements.
• Coordinate with internal teams to proactively identify gaps in readiness and ensure teams have what they need to be successful.
• Prepare executive-level presentations and briefings for internal and external customers.
• Build strong sales leadership partnerships to translate business strategy into actionable plans and communications that drive alignment and execution.
• Lead change management initiatives that support growth, transformation, and operational excellence.
• Drive the operational rhythm through the planning and execution of key leadership meetings, including weekly staff meetings, QBRs, SKOs, and strategic offsites.
• Ensure follow-through on action items and accountability across the leadership team.
• Manage the coordination and delivery of internal and external employee events and meetings, fostering clear and effective communication among cross-functional teams.
• Act as the connective tissue between Marketing, Strategy, Enablement, and Field Execution.
• Act as a thought partner to the VP of Sales, providing insights and recommendations to support strategic decision-making and priority focus areas.
• Serve as a trusted advisor to the VP of Sales, helping prioritize initiatives, manage communications, and drive accountability.
• Help foster a high-performance, inclusive, and collaborative team culture.
• Support leadership development, onboarding, and internal communications to keep teams informed and engaged.

Benefits

• Compensation reflects the cost of labor across several U.S. geographic markets.
• Pay range for this position is $142,700 -- $276,500 annually.
• Short-term incentives in the form of sales commission plans for sales roles.
• Non-sales roles starting salaries are expressed as base salary and short-term incentives in the form of the Annual Incentive Plan (AIP).
• Certain roles may be eligible for long-term incentives in the form of a new hire equity award.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Publishing Industries
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees