Director of Business Operations - Life Sciences

Ecolab•King of Prussia, PA

13d

About The Position

Join Ecolab as a Director of Business Operations. The Director of Global Business Operations has a responsibility to lead the Commercial excellence and business operations of the division’s Global Bioprocessing business, which includes sales operations management (e.g. CRM, sales tools, incentives), sales effectiveness (e.g. pipeline health, field activity metrics) and managing and tracking of key growth initiatives including external commercial partnerships. In addition, this individual will have leadership responsibility to build out a team of 3-5 over time, generally in the areas of sales enablement, sales operations, and internal sales. The role will directly report to the Vice President of Global Sales. Ecolab Bioprocessing Ecolab Bioprocessing is a global leader in bioprocessing purification solutions and services that accelerate the development of critical therapeutics. With a broad and innovative portfolio of chromatography technologies, global coverage and leading technical support, Ecolab Bioprocessing supports customers spanning research, emerging biotech, large scale biopharma and contract manufacturers. What’s in it For You The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments The ability to make an impact and shape your career with a company that is passionate about growth The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best What You Will Do Create and sustain commercial operational consistency and compliance, in line with strategic objectives, across the global Bioprocessing sales business to ensure effective delivery of the commercial plan Lead projects that will drive further operational efficiency and impact global alignment Increase sales effectiveness through strong sales analytics, including utilizing, optimizing, and maintaining the data integrity of the CRM system, field activity reporting, and other sales tools that support the full commercial team Execute and track growth drivers /growth initiatives Own the Sales & Operations (S&OP) process from a commercial standpoint and manage commercial coordination with the manufacturing plant. Drive compliance and report out improved KPIs Lead Sales incentive programs and work alongside Finance and HR in execution, analysis, and adjustments of these programs Liaise with both internal and external stakeholders on behalf of the Bioprocessing business, including aggregating and presenting data to Senior Management Drive pipeline health, lead management, and follow up, with strong analysis, recommendation, and execution on outcomes Manage external commercial partnerships in coordination and metric tracking Track compliance to MSA deliverables, including measures, lessons learned, and best practice sharing Implement and maintain a Sales Reporting platform (I.e. Power of BI) Position Details Candidate must reside within a commutable distance of King of Prussia, PA 20% overnight travel, both domestic and global

Requirements

Bachelor’s degree in finance, business, or equivalent.
10 years commercial/sales operations experience.
5 years of experience in Pharmaceutical/Life Sciences manufacturing and/or development industry, strongly preferred in the Bioprocessing space
Experience adapting AI technology to sales operations
People leadership experience
Ability to build and maintain relationships at all levels, cross division, cross function, and externally.
Strong analytics background, uses data driven insights in decision making
Fluency in English language

Nice To Haves

Masters degree, or MBA
Proven Leadership skills and self-directed orientation.
Bioprocessing background with deep industry knowledge
Know-how in developing pricing strategies
Strong project management background
Negotiation and communication skills
Executive presentation skills

Responsibilities

Create and sustain commercial operational consistency and compliance, in line with strategic objectives, across the global Bioprocessing sales business to ensure effective delivery of the commercial plan
Lead projects that will drive further operational efficiency and impact global alignment
Increase sales effectiveness through strong sales analytics, including utilizing, optimizing, and maintaining the data integrity of the CRM system, field activity reporting, and other sales tools that support the full commercial team
Execute and track growth drivers /growth initiatives
Own the Sales & Operations (S&OP) process from a commercial standpoint and manage commercial coordination with the manufacturing plant.
Drive compliance and report out improved KPIs
Lead Sales incentive programs and work alongside Finance and HR in execution, analysis, and adjustments of these programs
Liaise with both internal and external stakeholders on behalf of the Bioprocessing business, including aggregating and presenting data to Senior Management
Drive pipeline health, lead management, and follow up, with strong analysis, recommendation, and execution on outcomes
Manage external commercial partnerships in coordination and metric tracking
Track compliance to MSA deliverables, including measures, lessons learned, and best practice sharing
Implement and maintain a Sales Reporting platform (I.e. Power of BI)

Benefits

medical
dental
vision
life insurance
accident insurance
critical illness insurance
hospital indemnity insurance
auto insurance
home insurance
pet insurance
identity theft protection
short-term and long-term disability
401k
pension plans
retirement health care benefits
short-term incentives
vacation (12 days)
holidays
parental leave
employee stock purchase plans (Full-Time Associates)
discount on day care services and caregiver services
adoption assistance
group legal services
employee assistance program
employee discount program
education assistance program
on-Site childcare and fitness facilities may be available at select Ecolab locations