Director of Business Office

Covington Behavioral Health•Covington, LA

23h•Onsite

About The Position

Covington Behavioral Health is looking for an experienced Director of Business Office to join our team! Covington Behavioral Health Hospital is a licensed 104-bed center that specializes in treating adult and adolescent patients who have been experiencing acute changes in their emotional and mental well-being. Covington provides inpatient treatment to alleviate distress, provide stability, and improve each patient’s ability to live a productive and satisfying life. The purpose of this role is to plan, develop, organize, implement, evaluate and supervise business office activities including the financial counselling, billing and collections functions for all service lines.

Requirements

High school diploma or equivalent required.
Five or more years’ job-related experience required.
Three or more years’ supervisory experience required.
Strong revenue cycle technical skills required.
Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile, where facility requires.

Nice To Haves

Bachelor’s degree in Business Administration or related field preferred.
Preferably in behavioral health (job-related experience).

Responsibilities

Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the CFO.
Establish and maintain controls for all cash collected and posted in patient accounting system.
Maintain effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
Maintain effective communication with the leadership team to ensure that all third-party compliance guidelines are met.
Select and monitor outside collection vendors engaged in the collection of facility receivables. Review and balance agency reports to system reports and approve agency invoices.
Lead and provide operational directives for all Business office activities related to the claim’s management and collections of the facility receivables and ensure timely, efficient cash collections to support the overall financial goals of the facility.
Define and provide the necessary support and leadership to achieve departmental goals and objectives.
Review all statistical reports to monitor trends and determine operational deficiencies and implement corrective action plans as necessary.
Work closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage.
Manage and direct subordinate staff to identify goals and objectives.
Perform other functions and tasks as assigned.