Director of Business Intelligence

Hilo Medical Center • Hilo, HI

113d • $130,000

About The Position

East Hawaii Medical Group, an affiliate of Hilo Benioff Medical Center and Hawaii Health System's Corporation's East Hawaii Region, is seeking a Director of Business Intelligence to lead the hospital's enterprise-wide data strategy, governance, and analytics. This role oversees the integration, management, and analysis of data from multiple platforms, including Epic, UKG, Press Ganey, MEDITECH (legacy EHR), and other operational and financial systems. The Director ensures data is transformed into actionable insights that drive clinical, operational, and strategic decision-making. This is an on-site position based in Hilo, Hawaii.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Healthcare Administration, or related field (Master's preferred).
• Minimum 5 years of experience in healthcare analytics, with at least 2 years in a leadership role.
• Direct experience with Epic Cogito/Clarity/Caboodle required, including certification in one or more platforms.
• Experience with UKG (Kronos), Press Ganey, and MEDITECH strongly preferred.
• Proven track record of building and leading BI or analytics teams in a healthcare environment.

Nice To Haves

• Strong understanding of hospital and outpatient operations, financial reporting, and clinical workflows.
• Expertise in SQL, data warehousing, and visualization tools (e.g., Tableau, Power BI, Qlik, Epic reporting tools).
• Excellent communication and collaboration skills; able to convey complex data concepts to non-technical stakeholders.
• Strong project management, problem-solving, and organizational skills.

Responsibilities

• Lead the development and execution of the hospital's business intelligence strategy, building and managing a high-performing BI team.
• Oversee data governance, integration, and compliance, ensuring accuracy, security, and HIPAA standards across Epic, UKG, Press Ganey, MEDITECH, and other systems.
• Design and deliver executive dashboards, operational reports, predictive analytics, and advanced insights to support clinical, financial, workforce, and patient experience goals.
• Collaborate with hospital leadership and stakeholders across operations, finance, HR, quality, and clinical teams to align BI solutions with strategic initiatives.
• Educate and empower leaders and staff in effective use of BI tools, promoting data-driven decision-making and self-service reporting.

Benefits

• Medical, dental and vision coverage for employee and your dependents
• 20 days (160 hours) Paid Time Off (PTO)
• 13 paid holidays each year (104 hours); 14 (112 hours) during election years
• Eligibility to participate in 401(K) with match after three months of service

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Nursing and Residential Care Facilities
• Education Level: Bachelor's degree