Director of Business Development

United Vein & Vascular CentersHouston, TX
4h

About The Position

The Director of Business Development is responsible for leading a team of Physician and Clinical Liaisons to grow revenue and market share for UVVC. Must reside in TX, specifically DFW or Houston. Ensures consistent team member performance in accordance with training and assigned deployment objectives set forth. Responsible for team performance, development, and retention of top talent. Screens, recruits, and makes hiring decisions in collaboration with Talent Acquisition. Partners with Human Resources, Operations, Training, and COO to develop, implement, and evolve training program for Physician/Clinical Liaisons. Actively coaches team members by conducting ride-alongs, typically every 2-3 weeks (requires regular travel, up to 50% of time). Ensures that all team members effectively and consistently navigate the referral relationship funnel/sales cycle. Partners with each Physician and Clinical Liaison to create sales plans to achieve/exceed growth goals. Creates transparent and clear communications/messaging strategy for each designated territory and ensures effective deployment via Physician Team. Conducts regular team strategy and planning meetings with team and each individual team member. Conducts all performance reviews and sets clear performance and developmental objectives for each team member Administrative, Planning, Reporting, Operations. Actively participates in development of annual, quarterly, and monthly growth objectives and partners closely with Physician Team to determine the portfolio of referrals that can earned from targeted physicians/practices. Leverages data to analyze and evaluate effectiveness of strategies and team’s/team member performance against outlined budgets/objectives. Partners with Executive Leadership, sets annual quarterly, and monthly financial budgets for each territory and directly manages budget for assigned territory. Prepares activity and performance reports to be distributed to Leadership. • Monitors and reports market and competitor information. Develops and reports financial/budget performance. Partners with internal and external Physicians to understand the motivations and needs that serve as accelerants or barriers to referral growth and identifies opportunities to eliminate barriers and capitalize on strengths. Partners with Marketing and Operational leadership on workflow improvements and implements new team member assignments to ensure appropriate infrastructure is in place to support successful referral growth. Shares best practices and program enhancements to accelerate the evolution of all referral efforts across UVC. Ensures all team members are compliant with all organizational and regulatory requirements. Manages and approves expense reports for all team members. Demonstrates and promotes a work culture committed to UVVC’s Core Values: Understanding, Nurturing, Ingenuity, Trust, Excellence, and Diversity. Demonstrates behaviors that are consistent with UVVC’s Standards of Conduct as outlined in our Employee Handbook. Maintains the confidentiality and security of Protected Health Information (PHI) in accordance with UVVC policies, the Health Insurance Portability and Accountability Act (HIPAA), and other applicable laws and regulations. PHI is a top priority of our organization. Other duties as assigned

Requirements

  • Must reside in TX, specifically DFW or Houston.
  • Minimum of BS/BA in Marketing, Business, Public Affairs, or a related field.
  • Must have minimum of 5 years in outside sales, business development, or related experience.
  • Must have a minimum of 3-5 years working with medical professionals and/or medical Operations/Marketing.
  • Experience with budgeting, reporting, and data analysis.
  • Demonstrated ability to utilize market data and field intelligence to uncover and capitalize on new market opportunities and achieve sustained referral growth by navigating the referral relationship funnel/sales cycle.
  • Knowledge of the healthcare industry and regulatory environment.
  • Ability to understand and comply with all regulatory requirements of position, including HIPAA, Sarbanes-Oxley Act of 2002, and Stark Laws.
  • Must be proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Strong understanding of the healthcare industry, including political, economic, and competitive market factors.
  • Proven track record of success in customer service, sales, or referral development and demonstrated desire to grow and assume greater responsibility.
  • Demonstrated ability to lead, coach, and motivate staff to achieve results.
  • Demonstrated ability to organize and direct a team to meet business objectives.
  • Demonstrated ability to reach decisions, take appropriate action, and follow through to progress the team.
  • Ability to both lead and actively participate as a member of a team to achieve common goals.
  • Must be able to work closely with peers, operations, and other key team members of determine best practices and implement new strategies and workflows.
  • Ability to think creatively and perform quickly. A take-charge, problem solving attitude is important.
  • Actively demonstrates commitment to excellent service to all customers, both internal and external.
  • Strong analytical skills with the ability to analyze information, reach decision point, and execute appropriate actions.
  • Very strong relationship building and communication skills.
  • Strong interpersonal and team building skills with demonstrated ability to successfully lead projects and teams.
  • Excellent written, verbal, and presentation skills.
  • Excellent organizational skills.
  • Must ensure discreet and confidential handling of all business and understand regulatory guidelines.
  • Strong listening skills with the ability to analyze complex information and problem solve.
  • Demonstrated success working independently and without close supervision.
  • Dependable; able to meet reliable attendance and punctuality standards for the role.
  • Must show proof of (and maintain) minimum personal auto insurance coverage of $100,000 for bodily injury liability per person, $300,000 for bodily injury liability per accident, and $50,000 for property damage liability.

Nice To Haves

  • MBA or other related graduate degree preferred.
  • Experience with CRM systems Preferred ‘Salesforce’.

Responsibilities

  • Leading a team of Physician and Clinical Liaisons to grow revenue and market share for UVVC.
  • Ensuring consistent team member performance in accordance with training and assigned deployment objectives set forth.
  • Being responsible for team performance, development, and retention of top talent.
  • Screening, recruiting, and making hiring decisions in collaboration with Talent Acquisition.
  • Partnering with Human Resources, Operations, Training, and COO to develop, implement, and evolve training program for Physician/Clinical Liaisons.
  • Actively coaching team members by conducting ride-alongs, typically every 2-3 weeks (requires regular travel, up to 50% of time).
  • Ensuring that all team members effectively and consistently navigate the referral relationship funnel/sales cycle.
  • Partnering with each Physician and Clinical Liaison to create sales plans to achieve/exceed growth goals.
  • Creating transparent and clear communications/messaging strategy for each designated territory and ensures effective deployment via Physician Team.
  • Conducting regular team strategy and planning meetings with team and each individual team member.
  • Conducting all performance reviews and sets clear performance and developmental objectives for each team member Administrative, Planning, Reporting, Operations.
  • Actively participating in development of annual, quarterly, and monthly growth objectives and partners closely with Physician Team to determine the portfolio of referrals that can earned from targeted physicians/practices.
  • Leveraging data to analyze and evaluate effectiveness of strategies and team’s/team member performance against outlined budgets/objectives.
  • Partnering with Executive Leadership, sets annual quarterly, and monthly financial budgets for each territory and directly manages budget for assigned territory.
  • Preparing activity and performance reports to be distributed to Leadership.
  • Monitoring and reporting market and competitor information.
  • Developing and reporting financial/budget performance.
  • Partnering with internal and external Physicians to understand the motivations and needs that serve as accelerants or barriers to referral growth and identifies opportunities to eliminate barriers and capitalize on strengths.
  • Partnering with Marketing and Operational leadership on workflow improvements and implements new team member assignments to ensure appropriate infrastructure is in place to support successful referral growth.
  • Sharing best practices and program enhancements to accelerate the evolution of all referral efforts across UVC.
  • Ensuring all team members are compliant with all organizational and regulatory requirements.
  • Managing and approving expense reports for all team members.
  • Demonstrating and promoting a work culture committed to UVVC’s Core Values: Understanding, Nurturing, Ingenuity, Trust, Excellence, and Diversity.
  • Demonstrating behaviors that are consistent with UVVC’s Standards of Conduct as outlined in our Employee Handbook.
  • Maintaining the confidentiality and security of Protected Health Information (PHI) in accordance with UVVC policies, the Health Insurance Portability and Accountability Act (HIPAA), and other applicable laws and regulations.
  • Other duties as assigned
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