Director of Business and Operational Support

Schwartz Farms, Inc.

1d

About The Position

The Director of Business and Operational Support leads business and operational support efforts to serve production stakeholders through oversight of grow finish operations, environmental stewardship and public affairs, supply chain, maintenance and repair, and project management teams. This position provides strategic and financial oversight, direction, alignment and development of these teams, systems and processes to promote safe, reliable, efficient and cost-effective production throughout the company, meeting the needs of the business today and anticipating the needs of the future.

Requirements

• 10 years progressive experience in business administration, operations management or other industry-related field
• Extensive leadership and supervisory experience, including oversight of multiple locations and management levels
• Strong business and financial acumen to understand cost structures, ROI, business case development and analysis
• Ability to proactively identify operational, financial, legal or reputational risk
• Comprehensive knowledge of the principles, procedures, regulations and best practices in the industry and specific to Schwartz Farms
• Strong interpersonal skills and professionalism; able to represent Schwartz Farms in a positive manner
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Proven analytical and problem-solving skills
• Collaborative
• Ability to manage multiple priorities in a fast-paced environment
• Proficient with Microsoft Office Suite or related software

Nice To Haves

• Bachelor's degree in business administration, operations management, logistics, engineering, repair and maintenance, project management or other industry-related field
• Project management experience, including leading cross-functional initiatives
• Experience in process improvement, operational implementation and change management

Responsibilities

• Lead staff with values of humility, care, integrity, discipline and excellence
• Ensure teams actively engage production stakeholders to ensure alignment and creative problem-solving with production teams
• Recruit, interview, hire, and train staff
• Oversee workflow of the departments
• Provide constructive and timely performance evaluations
• Handle discipline and termination of team members in accordance with company policy
• Partner closely with company and production leadership to anticipate operational resource needs, fostering strong collaboration and communication within and across departments
• Provide strategic leadership, annual planning, budget administration and daily oversight of teams in alignment with company values, long-term vision, current priorities and established policies and procedures
• Ensure responsible management and physical security of all owned, operated or rented physical assets and rolling stock, including planning, project management, capital investment, lifecycle management, insurance coverage and risk mitigation (excluding IT)
• Oversee maintenance programs that optimize property upkeep and equipment life, ensure compliance, maximize production uptime, minimize disruption, and provide for human, animal and environmental safety
• Ensure a positive public image via property upkeep and operations
• Lead company-wide organizational business development initiatives, due diligence, negotiations, required insurance coverage, contractual agreements and administration that support the strategic direction, fulfill company needs and foster mutually beneficial long-term relationships
• Facilitate compilation of all capital expenditure requests for comprehensive review, prioritization and decision making by leadership/CEO, monitor progress and report against planned expenditures
• Oversee supply chain, purchasing and inventory management activities to ensure proper levels of safe, effective and compliant product, reliable, cost-effective sourcing and strong vendor relationships
• Oversee the Animal Welfare team, ensuring high standards of animal welfare, adherence to best care and handling practices, compliance with industry standards and regulatory and contractual requirements
• Oversee environmental functions staying abreast of the dynamic operating landscape to ensure appropriate resource capacity, quality services, regulatory compliance, optimal value capture and sound neighbor, regulatory and partner relationships; minimize negative exposure to environmental issues
• Ensure cohesive internal and external communication functions, community engagement efforts and government relations that support business needs and genuinely reflect company and family values and priorities
• Facilitate the collection and reporting of operational metrics to measure year-over-year progress, identify opportunities and utilize data to inform strategic and annual business planning priorities
• Recognize when legal guidance is required and partner with counsel to proactively assess risks, navigate complex issues, safeguard the organization, and minimize potential exposure
• Responsible for the timely completion of HR processes for direct and indirect employees in the departments overseen and provide input upon request for other areas of the business
• Build, coach and mentor high-performance teams building trust, supporting learning and growth, and empowering employees to achieve personal and professional success
• Develop, maintain and monitor Key Performance Metrics to identify opportunities or out of tolerance events, troubleshoot and resolve issues and report performance
• Drive a culture of continuous improvement, empowering teams to identify opportunities, seek out solutions and technologies, implement best practices and utilize data to enhance performance and control costs
• Champion a culture of safety by setting clear expectations, ensuring compliance with all safety protocols, and proactively addressing risks within the departments and across the company
• Lead by example upholding company values; humility, care, integrity, discipline and excellence, and actively coach, support, and hold teams accountable to demonstrate company values in their daily work.
• Maintain HIPAA and confidentiality
• Advocate and engage in SFI's animal welfare policy, including promoting animal well-being, remedying circumstances which impede animal care, and properly reporting instances of mistreatment or abuse
• Additional duties may be assigned as they arise

What This Job Offers

• Job Type: Full-time
• Career Level: Director