Director of Benefits

Volare Health, LLC•Jeffersontown, KY

5d•Onsite

About The Position

The Director of Benefits is responsible for overseeing and administering the organization’s employee benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, and the 401(k) plan. This role provides strategic and operational leadership for benefits administration, ensures program effectiveness and compliance, and delivers exceptional service to employees and leadership.

Requirements

Associate’s degree in Human Resources or related field (Bachelor’s degree preferred); equivalent experience considered.
Minimum of two (2) years of experience in HR and/or benefits administration (director-level or multi-site experience preferred).
Strong working knowledge of ADP.
Understanding of COBRA, unemployment claims, workers’ compensation, and multi-state insurance programs.
Proficiency in Microsoft Excel, Word, and PowerPoint.
Strong leadership, organizational, and decision-making skills.
Excellent communication and customer service abilities.
Ability to manage multiple priorities and maintain confidentiality.
Ability to communicate effectively in English, both verbally and in writing.
Ability to remain calm and effective when handling multiple priorities or urgent situations.

Nice To Haves

Interest in supporting employees in a long-term care or healthcare environment preferred.

Responsibilities

Serve as the primary contact for benefits vendors and third-party administrators.
Lead the administration of all employee benefits and retirement programs.
Analyze benefits utilization, coverage, costs, plan performance, and market trends to recommend improvements and maintain competitiveness.
Monitor benefits administrative costs and develop cost-containment strategies.
Prepare and manage benefits budgets; reconcile and verify benefits-related expenses.
Ensure accuracy of benefits enrollments and eligibility data within HRIS (ADP).
Oversee employee enrollments, life events, and carrier submissions.
Assist employees and managers with benefits inquiries, claims issues, and plan changes.
Manage leave of absence, disability, and FMLA processes through ADP.
Respond to 401(k) inquiries, including enrollments, contribution changes, and annual catch-up enrollments.
Lead and support the annual open enrollment process.
Perform audits and quality checks of benefits data.
Prepare reports related to benefits allocation and billing.