Director of Benefits - Schulte Hospitality Group

Schulte Hospitality Group • Louisville, KY

48d

About The Position

Schulte Hospitality Group is seeking an energetic, experienced, and hands-on Director of Benefits to join our team! Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Hospitality Group you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. The Director of Benefits leads the strategy, design, administration, and communication of all employee benefit programs across the company. This role ensures that benefit offerings are competitive, cost-effective, compliant, and aligned with both company goals and property-level operational needs. The Director collaborates closely with corporate HR leaders, finance, payroll, brokers, and vendors to deliver a seamless benefits experience for team members across multiple brands and markets. This position requires deep knowledge of hospitality workforce dynamics, multi-state compliance, and the unique needs of union and non-union hotel environments.

Requirements

• Bachelor's degree or equivalent experience, plus 5+ years' of diverse benefits leadership experience program with a history of progressive responsibility managing the benefits function within a large, global organization.
• Demonstrated technical depth in U.S. Benefits, with experience applying innovative thinking and a willingness to work in the details.
• Experience designing and leading benefit programs.
• Skilled in stakeholder management, as well as proven ability to build and facilitate relationships and influence others at all levels of the organization, both internally and externally.
• Strong decision-making and organizational skills, with the ability to optimize the use of all available resources and deliver on multiple priorities.
• Previous experience managing a team.
• Proficient in Microsoft Office Products, focus on Excel, Word and Outlook.
• Strategic thinking and financial acumen
• Strong interpersonal and relationship-building skills
• Operational understanding of hotel environments
• Analytical mindset with attention to detail
• Ability to manage complex, multi-state benefits programs
• Change management and communication effectiveness

Responsibilities

• Develop and execute the company's benefits strategy to attract, retain, and engage talent in a competitive labor market.
• Evaluate and recommend benefit program enhancements or changes using data analytics, benchmarking, and feedback from leadership teams.
• Oversee the end-to-end open enrollment process-developing timelines, coordinating with brokers and carriers, ensuring HRIS and benefits systems accuracy, supporting property-level HR teams, and delivering clear, engaging employee communications.
• Manage vendor relationships, including brokers, carriers, and other partners, negotiating contracts, monitoring performance, and ensuring high-quality service delivery and cost management.
• Manage the monthly carrier billing process, including reviewing invoices, reconciling enrollment data, identifying discrepancies, and coordinating with carriers and internal teams to ensure timely and accurate payment.
• Oversee the annual 401(k) compliance testing and audit process, serving as the primary liaison with the recordkeeper, auditors, and internal stakeholders; gather and validate required data; ensure timely completion of all testing and audit deliverables; and address any issues or corrective actions.
• Ensure all benefits programs comply with federal and state laws and regulations, including the Affordable Care Act (ACA), HIPAA, ERISA, and FMLA.
• Develop and deliver communication strategies to educate employees, support enrollment periods, and address benefits inquiries.
• Manage the benefits budget, analyze costs, and conduct financial audits to ensure fiscal responsibility and maximize value.
• Leverage data, industry best practices, and market trends to inform program design, strategy, and performance measurement.
• Proactively monitor legislative changes and conduct periodic market evaluations to ensure programs remain optimized, compliant, and competitive.
• Present benefits insights, cost analyses, and strategic recommendations to executive leadership.
• Partner with payroll, HRIS, and hotel property HR teams to troubleshoot benefits issues and ensure a consistent employee experience.
• Oversee leave of absence programs (FMLA, ADA, personal leaves) and coordinate compliance with state-specific leave regulations

Benefits

• Work Today, Get Paid today, with Daily Pay!
• Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match for eligible associates
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Accommodation