Director of Banquets-Sandestin Golf& Beach Resort

Sandestin Investments LLC•Miramar Beach, FL

10d

About The Position

Join Sandestin Golf & Beach Resort and lead extraordinary events in one of the most sought-after destinations on Florida’s Emerald Coast. With 2,400 acres of beaches, golf courses, marina, and luxury venues, Sandestin offers a dynamic, high-volume environment where your leadership will shape unforgettable weddings, galas, and conferences. If you’re ready to elevate experiences, inspire teams, and make a lasting impact at a premier resort destination, this is your opportunity. The Director of Banquets is a strategic and hands-on leader responsible for orchestrating world-class banquet and event service operations across multiple resort venues. This role drives exceptional guest experiences, operational excellence, team engagement, and strong financial performance. From beachfront weddings to grand-scale conferences of 1,000+ guests, the Director ensures every detail reflects the resort’s elevated service standards and commitment to memorable celebrations.

Requirements

Bachelor’s degree in Hospitality, Business, or related field preferred (equivalent leadership experience considered).
5+ years of progressive banquet/event leadership experience in a luxury hotel, resort, or large-scale venue.
Demonstrated success managing high-volume events ranging from intimate gatherings to 1,000+ guest functions.
Deep knowledge of banquet service standards, food & beverage operations, event logistics, and POS systems.
Strong financial acumen and data-driven decision-making skills.
Exceptional leadership, communication, and organizational abilities.
Proficiency in Microsoft Office and event management software.
Flexibility to work evenings, weekends, and holidays as required by event schedules.
Stand and walk for extended periods (10–12+ hours during major events).
Lift, push, or carry up to 50 lbs during setup and breakdown.
Bend, stoop, reach overhead, and climb step stools/ladders when needed.
Work in both indoor and outdoor venues, including exposure to heat, humidity, and variable weather.
Maintain visual attention to detail and communicate effectively in fast-paced, high-energy environments.

Nice To Haves

ServSafe and TIPS certifications preferred.

Responsibilities

Direct all banquet and event operations from planning and set-up through flawless execution and breakdown.
Ensure every function aligns precisely with Banquet Event Orders (BEOs), service standards, timelines, and guest expectations.
Partner seamlessly with culinary, catering, conference services, sales, and resort departments to deliver cohesive, high-impact events.
Oversee multiple venues simultaneously in a high-volume, luxury resort environment.
Monitor staffing, room layouts, décor, AV, lighting, and service flow to guarantee polished, sophisticated presentation.
Maintain impeccable aesthetic standards—from table settings to ambiance—ensuring every space feels intentional and refined.
Recruit, develop, and inspire a high-performing team of managers, supervisors, captains, servers, bartenders, and housepersons.
Build strong service culture rooted in accountability, collaboration, and guest-focused excellence.
Develop SOPs and training programs that create consistency and elevate service across venues.
Forecast staffing needs, optimize labor, and mentor emerging leaders within the department.
Conduct performance evaluations and provide ongoing coaching to drive engagement and retention.
Actively monitor live events, anticipating needs and resolving challenges with poise and professionalism.
Handle VIP and high-profile guest interactions with confidence and warmth.
Conduct post-event reviews, analyze feedback, and continuously refine service delivery.
Model the resort’s luxury service philosophy in every interaction.
Drive profitability through strategic budgeting, labor management, cost control, and vendor oversight.
Analyze key performance metrics including revenue per event, labor percentage, F&B margins, and ancillary sales.
Collaborate with Sales and Catering to maximize upsell opportunities and enhance event packages.
Protect and manage banquet assets, inventory, equipment, and venue readiness.
Ensure adherence to health, safety, liquor licensing, fire code, and resort standards.
Partner with Engineering and Facilities to maintain pristine, event-ready spaces.
Oversee maintenance and inventory of banquet equipment and décor assets.