Director of Banquets - Grand Wailea, A Waldorf Astoria Resort

Hilton

6d • $100 - $120

About The Position

Join the prestigious Grand Wailea, a Waldorf Astoria Resort, as the Director of Banquets and lead exceptional events at one of Hawaii’s most iconic destinations. Renowned for its breathtaking oceanfront setting and unparalleled luxury, the resort is a premier choice for weddings, corporate gatherings, and world-class celebrations. In this pivotal role, you’ll orchestrate seamless operations for banquets of all scales, delivering unforgettable experiences that reflect the Grand Wailea’s commitment to excellence. If you’re a strategic and passionate leader with a talent for crafting extraordinary events, this is your opportunity to shape the future of hospitality at an internationally acclaimed resort.
What will I be doing?
As a Director of Banquets, you would be responsible for managing the daily execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Requirements

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Responsibilities

• Manage daily Banquet functions to include, but not limited to, planning, organizing and executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
• Oversee the set-up of function rooms to include, but not limited to, the placement of linens, silver, glassware and chinaware according to event specifications and a full inspection
• Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward
• Recruit, interview and train team members
• Communicate function specifications, procedures and changes with affected departments including, but not limited to, the Food and Beverage, Event Services, Property Operations, Audio Visual and Housekeeping
• Oversee the breakdown of the function room and ensure proper storage of equipment
• Ensure compliance with health, safety, sanitation and alcohol awareness standards

Benefits

• Health insurance
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program
• Best-in-Class Paid Time Off (PTO)
• Supportive parental leave
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed