Director of Asset Management

HOUSING AUTHORITY OF THE CITY OF FORT MYERS FLORIDA•Fort Myers, FL

About The Position

The Director of Asset Management is responsible for the strategic oversight and operational performance of the Housing Authority of the City of Fort Myers (HACFM)’s real estate portfolio, including Public Housing related subsidies, LIHTC (Section 42), Project-Based Voucher (PBV), Workforce, and Market-Rate housing. The position ensures that all properties meet or exceed financial, physical, and regulatory standards, including compliance with HUD, IRS, Florida Housing Finance Corporation (FHFC), and Land Use Restriction Agreement (LURA) obligations. The Director plays a critical leadership role in ensuring long-term affordability, regulatory adherence, and financial sustainability of all HACFM assets. This includes oversight of investor relations, compliance monitoring, capital planning, financial performance, and coordination with internal teams such as Finance, Compliance, Development, Modernization, and Resident Services. The Director of Asset Management’s primary purpose is to direct, manage, and oversee the Asset Management Department of the Housing Authority of the City of Fort Myers (HACFM). This Department is charged with ensuring the long-term financial health, physical quality, and regulatory/statutory compliance of HACFM’s physical assets including: Project Based Vouchers (PBV), Low Income Housing Tax Credits (LIHTC), Workforce Housing properties and Market Rate housing. This position requires extensive knowledge and experience with HUD regulations, Tax Credits and Compliance. This position will oversee the technical and administrative functions of management, maintenance and modernization activities and contract administration services for HACFM’s properties. Including contract compliance of private property management. Although this position does not supervise the Modernization or Resident Services staff, the position is responsible for coordinating with the Modernization staff to execute Capital Plans for HACFM properties and coordinating with the Resident Services staff to implement services for HACFM communities. All other staff in the Asset Management Department report directly or indirectly to the Director of Asset Management. The position is also responsible for strategic planning/goal setting, planning and coordination of crime prevention and security programs in all developments and facilities; and development and implementation of strategies to preserve and enhance the value and condition of all properties, as well as directing, overseeing, and assessing the performance of application processing, property leasing and management, maintenance of properties, construction projects and fleet management. This position is also responsible for establishing and maintaining appropriate policies and procedures necessary to implement the HACFM Asset Management programs and functions to effectively ensure that federal, state, local and HACFM regulations and performance goals are met or exceeded. The Director of Asset Management exercises considerable independent judgment and initiative in performing the duties of the position and must exercise tact and courtesy in contact with federal, state, and local officials, consultants, housing agencies, residents, and the general public. This position must show an understanding that it is essential that HACFM’s managed properties comply with all contractual, regulatory and statutory requirements and that all reporting requirements are met in a timely and accurate manner. This position will report to the Chief Operating Officer.

Requirements

Must have 5-10 years experience with property management
Must have LIHTC Certification (HCCP, SCHM, TCS) within the last 2 years.
Working knowledge of Section 42 Tax Credits and Project Based Section 8 Management.
2 years of college or 5 years related property management experience preferred.
Must have experience as a multi-site supervisor.
Fully understanding property management and its financial aspects.
English required
Ability to work nights, weekends or non-regular hours.
Knowledge of Housing Software Platforms required.
Bondable.
Possession of a valid Florida driver’s license.
The ability to be insurable under the Agency’s automobile insurance plan at the standard rate may be

Nice To Haves

Property Management course (CAM) a plus.
Brokers license preferred.
Bi-lingual English/Spanish preferred.

Responsibilities

Overall management of independent management companies and, HACFM owned PBV/LIHTC properties .
Direct responsibility for all functions of contracted created management companies and in house properties.
Manage the HACFM’s assets, ensuring each property operates to optimal efficiency, achieves target outcomes, and fulfills HACFM’s mission.
Monitor the performance and program compliance of assets through reviews of financial, operational, and tax reporting.
Maintain annual project compliance and monitoring schedules, monitor project financials for conformity to budgets, and ensure that annual property budgets are prepared.
Prepare and assess monthly financial and operating statements.
Monitor expenditures and make appropriate budget adjustments.
Supervise the collection of rents and all monies on site and ensure prompt deposit and accurate record keeping of these funds.
Ensure invoices are submitted to the finance department for payment in a timely manner and adhere to the purchase order system.
Supervise and monitor the activities of any contracted property management companies initially, evaluate the financial performance, maintenance of the property, enforcement of the lease and resident relations.
Comply with all federal, state and local rules and regulations, as well as agency rules and regulations.
Represent HACFM in a positive, professional manner at all times and uphold the agency’s values and mission.
Direct supervision of and oversight of all Asset Management staff.
Work in a highly collaborative, team environment with executive staff, main office staff, property managers, maintenance staff, residents, and contractors.
Supervise, train, and coordinate all onsite staff members to ensure they are contributing positively to the community to achieve goals and standards set by the agency.
Handle all personnel matters for the department.
Monitor, inspect, and supervise the work of all onsite staff, outside vendors, and contractors.
Ensure properties are leased to fullest capacity.
Conduct administrative duties including the preparation of weekly and monthly reports.
Conduct, at a minimum, monthly staff meetings.
Perform all other duties as assigned.
Ensure the compliance of the properties in accordance with the Low-income Housing Tax Credit Program, Property Entity Agreements, State and HUD requirements.
Review monthly books and records at the project level to ensure the property is operating as underwritten.
Work directly with federal, state, investment and lending agencies, to ensure properties maintain compliance with HUD Multifamily Section 8, Section 42 LIHTC (Housing Credit), and other Florida Housing Finance Corporation programs.
Work with HACFM Finance team to produce a quarterly investor report summarizing the operations for each property including risk rating, review of financial statements, and property operations.
Work with HACFM Finance team to calculate the annual property cash flow, monitor cash distributions, and ensure the distribution priority of the Property Entity Agreement is followed.
Work with HACFM Finance team to review and facilitate approval of all Requests for Consent received from the General Partner or its Affiliates, as applicable, including, but not limited to, reserve withdrawal requests, management company changes, loan refinancing requests, and General Partner replacements.
Ensure policies and procedures are followed to meet HUD Multifamily and Section 42 Tax Credit annual recertification requirements.
Ensure required HUD forms (HUD-9839, HUD-9832, HUD-2530, etc.) are current, and Affirmative Fair Housing Marketing Plans are updated every five years, or as needed.
Identify and analyze under-performing and troubled assets and prepare and implement work-out strategies, if applicable.
Ensure staff are properly managing and monitoring the Waiting Lists.
Ensure staff are properly leasing, screening and conducting eligibility reviews for unit lease up in accordance with property Tenant Selection Plan (TSP).
Ensure staff are properly conducting annual LIHTC Recertifications.
Ensure staff are maintaining detailed and accurate confidential files and records in compliance with LIHTC and HUD requirements.
Ensure compliance with the requirements of and the preparation of reports to LIHTC investor(s).
Work with the site management team to review current guidelines and prepare for all compliance inspections with expectations of achieving maximum scores/ratings.
Prepare for MOR reviews.
Coordinate and oversee the annual certification of LURA compliance, and ensure all staff and partners understand and adhere to the affordability and use restrictions for each property.
Monitor and maintain documentation to ensure that all LURA-related compliance reports and certifications are submitted to State Housing Finance Agencies (e.g., FHFC), syndicators, and investors on schedule.
Serve as HACFM’s primary point of contact for any compliance-related audits or inquiries by FHFC or other governing bodies.
Perform all other duties as assigned.
In conjunction with Asset Management staff and private property management, review the maintenance needs for all buildings, units and grounds.
Complete and submit, timely and accurately, all records, reports and documents required by HUD and HACFM related to the Asset Management department or as requested.
Ensure compliance with all HUD and Fair Housing regulations.
Monitor Staff for:
Appropriate and timely lease up
Proper lease orientation
Proper unit transfers and move outs to ensure unit turnaround time per management and PHAS requirements
Timely recertifications and correct reviews; ensuring staff are following the HUD Verification Guidelines
Monthly rent collection rate and collection loss-write offs per HACFM’s requirements and management set goals
Follow up with delinquent tenant payments
Preparation and distribution of notices such as late notices, and eviction notices
Lease enforcement and ensure lease violations are processed in accordance
Proper use of the work order system ensuring that all open work orders are completed and closed in a timely manner
Surveying of residents to ensure resident satisfaction on work orders or customer satisfaction related to other property items
Maintaining appropriate levels of inventory and warehouse organization and cleanliness
Performance of daily grounds inspections and ensuring any curb appeal issues are addressed
Proper conducting of annual, special and vacant unit inspections
Proper conducting of annual inspections to adhere to NSPIRE requirements
Maintaining accurate and organized tenant files per the HACFM checklist and performance of quality control reviews of tenant files in accordance with appropriate rules and regulations
Perform all other duties as assigned
Oversee all compliance obligations related to Section 42 LIHTC including initial certifications, annual recertifications, and proper application of student rules, income limits, and utility allowances
Ensure leasing, tenant selection, and file documentation aligns with each property’s Tenant Selection Plan (TSP) and LURA requirements
Monitor and enforce compliance with the affordability periods and rent restrictions defined under each LURA and ensure continued eligibility of tenants
Review and analyze property-level performance and provide detailed compliance reports for investors, lenders, and state agencies, including LURA certifications and monitoring documentationCollaborate with legal counsel and finance team on matters involving non-compliance risk mitigation or potential default under LURA terms
Perform other duties as assigned