Director of Assessment & Referral

UHS • North Little Rock, AR

101d

About The Position

The Director of Assessment and Referral directs, implements, and coordinates the referral and admissions process, assuring smooth and orderly admissions into the hospital. Receives incoming inquiry calls, assesses patients for admission, and makes appropriate referrals. Supervises and provides direction to the Assessment and Referral department while working with other members of the leadership team to ensure outstanding customer service and quality care. The Director ensures compliance for quality patient care and compliance with Joint Commission standards, CMS, state health department and all other regulatory standards. The director also participates in business development activities as needed.

Requirements

• Master’s Degree in Psychology, Sociology, or a related field required.
• License counselor, therapist or registered nurse preferred.
• Current CPR and Handle with Care (HWC) certifications, or must obtain within three (3) weeks of date of hire.
• Supervisory experience preferred.
• Ability to assess the physical, emotional, and psychological needs of patients.
• Ability to determine suitability of admission based on clinical and financial criteria.
• Ability to prioritize and assign tasks and hold staff responsible for their completion.
• Ability to utilize computer generated reports to analyze data and make decisions.
• Good knowledge of admitting and insurance verification.
• Effective verbal and written communication skills.

Nice To Haves

• Licensed Registered Nurse preferred.
• Supervisory experience preferred.

Responsibilities

• Direct and coordinate the referral and admissions process.
• Receive incoming inquiry calls and assess patients for admission.
• Make appropriate referrals based on assessments.
• Supervise and provide direction to the Assessment and Referral department.
• Work with leadership team to ensure outstanding customer service and quality care.
• Ensure compliance with Joint Commission standards, CMS, and state health department regulations.
• Participate in business development activities as needed.

Benefits

• Challenging and rewarding work environment
• Competitive Compensation and Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match
• Career development opportunities with the facility and UHS and its 300+ Subsidiaries!
• Educational Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Master's degree
• Number of Employees: 1,001-5,000 employees