Director of Assessment & Referral (Admissions) - Behavioral Hospital

Perimeter Healthcare•Arlington, TX

2d•Onsite

About The Position

Perimeter Behavioral Healthcare is one of the leading mental and behavioral healthcare providers in the country. We deliver hope through comprehensive and dedicated treatment programs across several states and care settings. Our services include inpatient psychiatric hospitals, residential treatment centers, and outpatient counseling and therapies. We are committed to excellence in patient care and creating positive healing environments for all who enter our facilities. The Director of Assessment & Referral is responsible for overall system telephonic and in-person risk assessments (all locations – including MATs), ensuring appropriate levels of care with a preliminary diagnosis, facilitating the initial treatment plan with family, and implements crisis intervention techniques. In addition, the Director of Assessment & Referral ensures rapid facilitation of admissions and maintains communication with referral sources, families, patients, and unit staff in order to have a consistent and efficient admission process. Reporting duties include updating and distributing daily dashboard, MAT Schedule, midnight census and call-logs. Your Impact As the Director of Assessment & Referral (A&R) on our team, you'll:

Requirements

Education: Master's degree with a clinical license required
Licensure: LMSW or LCSW or LPC or LPC-Associate
Experience: Minimum two (2) years' working experience in an Admissions department, Inpatient experience preferred.
Additional Requirements: A working knowledge of JCAHO Standards, OSHA regulations, and state and federal laws and regulatory requirements.

Responsibilities

Direct and manage the daily operations of the A&R department
Oversee the Admission process in its entirety of individuals after initial assessment
Lead, coach, and develop department staff, including scheduling, performance management, and training
Ensure 24/7 coverage for A&R services and appropriate staffing levels
Orient patients and families to the treatment program.
Provide information about the patient to the program staff who will be receiving the patient.
Daily reconcile and distribution of dashboard.
Daily reconcile and completion of pre-certs within 24 hours of every admission.
Monitor and improve key performance indicators (KPIs) such as call response time, conversion rates, and admission volumes
Collaborate with senior leadership to develop and execute census growth strategies
Ensure all patient assessments are completed accurately, timely, and in accordance with clinical standards
Build and maintain strong relationships with referral sources including hospitals, physicians, and community partners
Ensure exceptional service to patients, families, and referral sources throughout the intake process
Address and resolve escalated concerns related to A&R
Maintain confidentiality of facility employees and patient information