Director of Artificial Intelligence and Data
About The Position
The Director of Artificial Intelligence and Data is responsible for designing, executing and maintaining the comprehensive transformation and ongoing development of our lending applications using AI-driven solutions. This role will own the evolution of our modern data architecture, including the design and implementation of a scalable enterprise data warehouse to enable analytics, reporting and business intelligence across the organization. They will evaluate processes, identify opportunities for automation and improvement, and implement AI-enabled solutions that boost operational efficiency, enhance decision accuracy, increase scalability and deliver exceptional customer experiences while meeting stringent regulatory standards and managing risk.
Requirements
- Bachelor's degree in computer science, engineering or related field; master’s degree preferred.
- Minimum 10 years' of experience in data, analytics, AI or automation.
- Minimum 5 years in leadership role.
- Demonstrated experience applying AI, analytics or automation in consumer or personal loan lending.
- Experience designing or leading modern data platforms and enterprise data warehouses is required.
- Strong understanding of lending operations, credit risk and regulated environments.
- Experience in fintech or unsecured consumer lending with cloud-based data platforms, MLOps, and data governance frameworks.
Nice To Haves
- Experience leading remote or distributed teams preferred.
Responsibilities
- Collaborate with leaders across the end-to-end lending lifecycle (origination, underwriting, risk, servicing, collections, compliance, finance) to assess, redesign, and modernize business processes.
- Identify and execute high-impact opportunities to reduce manual effort, cycle time, cost and operational risk through AI, advanced analytics and intelligent automation.
- Translate complex business challenges into clearly defined AI and data use cases with measurable outcomes tied to growth, efficiency, risk mitigation and customer experience.
- Define and lead a pragmatic AI and advanced analytics strategy aligned with the company’s lending objectives, risk appetite and regulatory requirements.
- Oversee the design, development and deployment of AI-enabled solutions, including credit risk and propensity models, detection of suspicious or illicit activity, intelligent document processing, decision support tools and selective AI capabilities to support servicing and contact center operations.
- Ensure all AI and analytical solutions are explainable, auditable, monitored, and production-ready in accordance with model risk management standards.
- Own the enterprise data strategy and modern data architecture, including data ingestion, integration, modeling and implementation of a centralized enterprise data warehouse.
- Establish and enforce data governance standards covering data quality, lineage, privacy, security and access controls while enabling trusted analytics and BI.
- Partner closely with risk, compliance, legal and audit teams to ensure adherence to regulatory expectations (e.g., fair lending, data privacy, model governance).
- Act as a strategic advisor to senior leadership; build and mentor high-performing teams across data science and analytics, and drive adoption through change management and training.
- Other duties as assigned by management. Must be able to come to work promptly and regularly. Must be able to take direction and work well with others. Must be able to work under the stress of deadlines. Must be able to concentrate and perform accurately. Must be able to react to change productively.
Benefits
- Day-one Health Benefits (medical, dental, vision, and flexible spending options like HSA or FSA accounts).
- 401(k) with company match enrollment on day-one.
- Paid, Sick and Volunteer Time Off
- Paid Parental Leave Options
- Employer Paid Life and Disability
- Wellbeing on Demand Program
- Flexible Work Environment with a casual dress code
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What This Job Offers
Job Type
Full-time
Career Level
Director
