Director of Application Engineering and Development

Medical Air Services Association, Inc • Fort Lauderdale, FL

3h • Remote

About The Position

If you’re a strategic engineering leader who thrives at the intersection of cloud platforms, agile delivery, and enterprise application ownership, this is your opportunity to shape the future of our application ecosystem. As our Director of Application Engineering & Development, you won’t just manage teams - you will define strategy, elevate technical standards, and ensure our platforms enable meaningful business impact at scale.

In this role, you will lead enterprise application development and engineering teams supporting Microsoft Dynamics 365 (CRM) and Microsoft Azure–based solutions. You will balance hands-on technical leadership with strategic execution, driving modernization, improving delivery predictability, and strengthening platform reliability. Your work will directly influence operational integrity, business insight, and our ability to innovate responsibly with AI-enabled technologies.

About MASA
MASA has been a leader in emergency medical transportation insurance since 1974. We're not just a company - we're a close-knit team dedicated to "Protecting families with compassion when others don't." Our professional yet friendly company culture fosters collaboration, innovation, and a clear mission that resonates through every role as we support our expanding base of 2+ million members across the United States and the Caribbean. Learn more at https://www.masaaccess.com

Requirements

• 10+ years of experience in software development and application engineering, with at least 5+ years leading development teams.
• Proven expertise with Microsoft Dynamics 365, Microsoft Azure, and enterprise application reporting solutions.
• Experience managing distributed and offshore teams while maintaining high engagement and performance standards.
• Strong knowledge of Agile methodologies, DevOps, and CI/CD practices within cloud-based environments.
• Familiarity with Azure data concepts, data visualization, and integration best practices; experience with SQL Server and legacy platforms is a plus.
• A strategic, player-coach leadership style that balances technical depth with team development and execution excellence.
• A bachelor’s degree in Computer Science, Information Technology, or a related field (advanced degrees or certifications such as PMP or CSM preferred).

Responsibilities

• Lead, mentor, and grow high-performing application engineering and QA teams across onshore and offshore models, fostering accountability and continuous improvement.
• Define and execute the application engineering strategy aligned with business objectives and enterprise architecture.
• Own the full lifecycle of applications built on Microsoft Dynamics 365 and Microsoft Azure, balancing feature delivery, scalability, platform stability, and technical debt reduction.
• Drive agile program execution across multiple teams using Scrum, Kanban, or hybrid frameworks, ensuring predictable and high-quality releases.
• Provide technical leadership across architecture, integration, APIs, reporting solutions, and DevOps/CI/CD practices.
• Ensure application platforms are AI-ready and aligned with Microsoft’s AI and Copilot strategy in partnership with Architecture, Data, and Security teams.
• Establish engineering standards, delivery governance, and performance metrics while communicating status, risks, and dependencies clearly to senior stakeholders.

Benefits

• Competitive base salary, bonuses, and comprehensive employee benefits programs, including medical, dental, and vision insurance with highly rated carriers; a 401(k) program with a company match; paid time off; company-paid short-term disability, long-term disability, and basic life insurance; and a free MASA membership.
• A professional and friendly company culture that supports a clear mission: “Protecting families with compassion when others don’t.”
• An opportunity to unleash your expertise and create a lasting impact on our journey of growth and success.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager