DIRECTOR OF ADMISSIONS

UHS•Norfolk, VA

About The Position

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.’ Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. Kempsville Center for Behavioral Health invites applications for the position of Director of Admissions. Located in Norfolk Virginia, Kempsville Center for Behavioral Health is a leading community partner providing acute, residential, and Partial Hospitalization treatment for children and teens exhibiting behavioral and/or mental health concerns. The hospital is dedicated to providing high quality care to children, adolescents and their families. We provide quality care to children and adolescents in need, using quality, evidence based practice treatments. Founded in 1986, Kempsville Center for Behavioral Health is an 82-bed hospital facility accredited by The Joint Commission (TJC), and licensed by the Commonwealth of Virginia and The Virginia Department of Behavioral Health and Developmental Services (DBHDS). As leading healthcare providers here at Kempsville Center for Behavioral Health, we require all employees to be fully vaccinated. Per CDC guidelines, approved or authorized vaccinations include: Johnson & Johnson Janssen, Moderna, and Pfizer-BioNTech. If an offer is extended, please have proof of vaccination on or before New Employee Orientation (NEO). The Director of Admissions is accountable for the oversight of the Admissions Department and supports the purpose of the admission process. The Director of Admissions creates and maintains department procedures in the following areas: census maintenance, daily census records, inquiry calls and referrals phone log, and ensures that the level of treatment and clinical services is appropriate to all patient needs. Coordinates all admissions into the facility. This position interfaces closely with the hospital’s medical staff, nursing staff, other department heads, as well as referring agencies and payers. The Director of Admissions is responsible for the department’s budget, policies and procedures, regulatory compliance, service excellence, and data management/analysis. In addition, the Director of Admissions participates with the senior leadership team in the development and management of processes related to the hospital’s strategic goals.

Requirements

Master’s degree in a social science, such as counseling, psychology, or social work REQUIRED.
Masters preferred with major academic studies in psychology, social work or health/counseling field; including appropriate on-the-job training and experience to met the duties and responsibilities of this position.
Must have three years experience working in a clinical setting providing direct patient care and/or previous admission experience.
Must have marketing and sales abilities, as well as, the ability to complete clinical assessments.

Responsibilities

Ensures accurate information of daily census and potential admission information.
Monitor and evaluates intake/admission information and evaluates insurance verification information.
Acts as an administrative resource to provide in-depth training on how to handle inquiry calls and other concerns around the admission process to milieu transition for each patient.
Attends administrative meetings to present critical information around census, waiting lists, and review potential patients and program as it pertains to the admission process.
Daily logging of Inquiry Calls, referral requests and admissions into Midas System.
Participates and coordinates external marketing activities as appropriate.
Effectively communicates with KidLink Network.
Obtains and disseminates additional clinical information related to potential patient to appropriate staff for discussion of concerns and admission approval.
Completes admission assessment in a timely manner and makes appropriate referrals for clients that are not clinically appropriate for admission to facility.
Actively participates in the daily functions of the Administrative Team.
Able to adjust department budget to any needed change.
Conducts employee reviews on time. Able to write appropriate and measurable goals.
Demonstrates progressive discipline process, documentation plan for improvement, follow up.
Assists in providing transportation and transition to facility.
Communicates pertinent information to administrator and managers/directors in timely manner prior to admission.
Respects confidentiality of patient and employee information.
Attends mandatory in-service education programs and shows evidence of educational growth. Stays current with PRT, CPR, and First Aid.