Director of Admissions

Southwood Children's Behavioral Healthcare•Pittsburgh, PA

2d•Onsite

About The Position

Southwood Children's Behavioral Health is seeking a new Director of Admissions to join their team. Southwood Children’s Behavioral Healthcare is the region’s only hospital dedicated solely to the mental health needs of children and adolescents, providing a full continuum of care including inpatient, long‑term residential, community-based, and educational services. Their mission is to deliver high‑quality, ethical, and compassionate care that strengthens patients, their families, and the communities they serve. The purpose of this role is to direct the facility admissions activities by driving the admissions process, developing, implementing, and maintaining revenue-generating strategies.

Requirements

Bachelor’s Degree, counselor certification, or RN nursing license required
Three plus years’ experience in healthcare-related admissions
May require licensure by the state for this position
CPR and de-escalation/restraint certification required (training available upon hire and offered by facility)
First aid may be required based on state or facility

Nice To Haves

Master’s Degree in Human Services Field preferred with three plus years’ experience in healthcare-related admissions
Three years of work experience as a Director of Admissions in a Behavioral health facility preferred

Responsibilities

Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
Implement the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake, and admission to the facility.
Assign/distribute scheduled evaluations, intakes, or admissions as dictated by request and hospital census.
Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake, and admission services.
Perform follow-up communication functions and generate recommendations for organization leadership.
Develop and implement program policies and procedures that guide the provision of services.
Responsible for the hiring decisions for Admissions Department personnel, providing orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
Serve as a clinical liaison with referral sources.
Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
Ensure that the department is up to date on and compliant with new laws and regulations.
Recruit, train, and supervise staff.
Manage the finances of the department, and prepare and monitor budgets and spending to ensure the department operates within allocated funds.
Determine and implement admissions best practices, promote the hospital, and maintain a satisfied patient base.
Perform other functions and tasks as assigned.