Director of Admissions Acute

West Pines Behavioral Hospital•Westminster, CO

About The Position

West Pines Behavioral Hospital is a state-of-the-art behavioral health facility serving the Denver metropolitan area. Our hospital provides comprehensive inpatient and outpatient care for adolescents, adults, and senior adults facing mental health and substance use challenges. With a focus on evidence-based, patient-centered treatment, West Pines combines compassionate care with innovative therapeutic programs to support recovery and long-term wellness. The hospital’s modern campus, multidisciplinary team, and healing-focused environment make it a premier destination for behavioral healthcare in Colorado. (westpinesbehavioral.com) We are seeking an experienced and strategic Director – Admissions (Acute) to lead our Admissions Department and ensure timely, efficient, and high-quality access to care. In this leadership role, you will oversee the admissions process, manage departmental budgets, develop and implement revenue-generating strategies, and ensure compliance with laws, regulations, and best practices. The Director will supervise and mentor admissions staff, serve as a clinical liaison with referral sources, and drive quality assurance and process improvement initiatives to enhance the patient experience. The ideal candidate will have a Master’s degree in a Human Services field or an RN license, along with experience leading admissions in a behavioral health setting. This role is perfect for a dynamic leader who is passionate about operational excellence, patient-centered care, and building high-performing teams. PURPOSE STATEMENT: Direct the facility admissions activities by driving the admissions process, developing, implementing, and maintaining revenue-generating strategies.

Requirements

Master’s Degree in Human Services Field or RN nursing license required.
Three plus years’ experience in healthcare-related admissions preferred.
Three years of work experience as a Director of Admissions in a Behavioral health facility preferred.
May require licensure by the state for this position.
CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
First aid may be required based on state or facility.

Responsibilities

Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
Implement the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake, and admission to the facility.
Assign/distribute scheduled evaluations, intakes, or admissions as dictated by request and hospital census.
Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake, and admission services.
Perform follow-up communication functions and generate recommendations for organization leadership.
Develop and implement program policies and procedures that guide the provision of services.
Responsible for the hiring decisions for Admissions Department personnel, providing orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
Serve as a clinical liaison with referral sources.
Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
Ensure that the department is up to date on and compliant with new laws and regulations.
Recruit, train, and supervise staff.
Manage the finances of the department, and prepare and monitor budgets and spending to ensure the department operates within allocated funds.
Determine and implement admissions best practices, promote the hospital, and maintain a satisfied patient base.
Perform other functions and tasks as assigned.