Director of Administrative Services

JUNIORS SUPERMARKETS • Pharr, TX

1d

About The Position

The Director of Administrative Services oversees the company’s administrative, operational support, and internal service functions across all retail and grocery locations. This role ensures efficient back-office operations, consistent administrative processes, and regulatory readiness while supporting store leadership and executive management. The Director serves as a central point of coordination for administrative systems that keep multi-location operations running smoothly.

Requirements

• Bachelor’s degree in Business Administration or related field preferred.
• 7+ years of progressive experience in administrative operations, office management, or business support functions.
• Experience supporting multi-location retail or grocery operations.
• Strong organizational and process management skills.
• Excellent attention to detail and documentation practices.
• Effective communication and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced retail environment.
• Proficiency in office systems, reporting tools, and documentation management.

Responsibilities

• Lead and manage all administrative functions supporting retail and grocery operations.
• Establish standardized administrative processes across all locations to ensure consistency and efficiency.
• Oversee office operations, records management, document control, and administrative workflows.
• Serve as a resource for store managers regarding administrative procedures and requirements.
• Coordinate business licenses, permits, renewals, and required documentation for all locations.
• Track compliance-related deadlines and inspections in partnership with compliance and operations teams.
• Maintain accurate records to ensure regulatory readiness at all times.
• Support new store openings, remodels, and relocations with required administrative filings and approvals.
• Administer insurance programs including general liability, workers’ compensation, and property coverage.
• Coordinate claims reporting, documentation, and communication with insurance carriers and brokers.
• Maintain insurance certificates, policy records, and renewals.
• Partner with risk management and HR to ensure timely and accurate incident documentation.
• Manage administrative aspects of vendor relationships, contracts, and service agreements.
• Ensure contracts, W-9s, certificates of insurance, and related documentation are properly maintained.
• Support accounts payable and finance teams with accurate vendor records.
• Develop, document, and maintain administrative policies and procedures.
• Identify opportunities to improve efficiency, reduce redundancy, and streamline workflows.
• Support system implementations and administrative process improvements.
• Lead and support administrative staff.
• Collaborate with operations, finance, HR, compliance, and loss prevention teams.
• Provide administrative reporting and updates to executive leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Director