Director of Academic Affairs Support Services

Drury University•Springfield, MO

About The Position

Supports the Division of Academic Affairs by providing management and oversight of various processes pertaining to faculty, divisional staff administrative support, budget, and academics. Requires recurring contact with senior administrators and executives and public and private officials, a thorough knowledge of University policies, procedures, and operations, and an understanding of the University’s role within the community. This job description is not to be construed as an exhaustive statement of duties or responsibility requirements. Employees may be required to perform other job-related instructions as requested by the supervisor, subject to reasonable accommodation.

Requirements

Bachelor’s degree in related field from four-year college or university and two years administrative experience in a college environment, or an equivalent combination of education and experience.
Competent in using Microsoft Office, Word, and Excel, and experience in using Jenzabar or a similar interactive data system.
Ability to read and interpret documents, concentrate, and attention to detail are necessary in order to accurately interpret information on processes, procedures, and budget information.
Ability to set goals, to prioritize and organize tasks and workload in order to complete assignments in a timely manner.
Ability to use broad knowledge of information about the University and its organizational characteristics, purpose, philosophies and to represent the University in a way that is congruent with the mission statement.
Ability to write routine reports and correspondence.
Ability to effectively communicate both verbally and in writing, information to schedule facilities and set-up, coordinate activities, and so forth.
Ability to establish rapport with a variety of people in a professional and positive manner.
Willingness to be flexible to meet the demands of the office.
Ability to keep all matters regarding faculty, students, and staff confidential.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to work effectively with people, specifically a diverse faculty population, and the over-all campus community.

Responsibilities

Oversees and manages operational and administrative details by planning and coordinating the implementation of policies, decisions, and coordinating the response to unit-wide reporting requirements affecting subordinate administrative unites, composing interpretive and/or directive correspondence.
Oversees and manages programs, projects, or other independent responsibilities relating to annual functions of academic affairs: promotion and tenure, sabbatical leaves, department chair evaluations, faculty governance (committee/divisional elections), faculty awards, growth plans, and departmental faculty evaluations. Implements policies and procedures related to these and other personnel actions that contribute to the instructional functions of the University.
Oversees faculty recruitment and hiring and reviews personnel action forms for compliance with University policy, process, and procedures as well as ensuring appropriate federal and state guidelines are adhered to. Monitors and responds to inquiries regarding the status of vacant faculty positions. Prepares contracts for all day school faculty, paying close attention to detail, and serving as liaison to Human Resources/Payroll.
Manages and oversees faculty information for the Catalog, Faculty Handbook, and other University publications (including maintenance of academic calendar). Serves as liaison between faculty and registrar for academic commencements/convocations. Administers faculty regalia ordering process.
Communicates with Drury GO advisors regarding students and supporting advisors on course concerns and substitutions. Communicates with Drury GO students as needed to resolve course and advising issues.
Manages and directs all academic divisions administrative staff and academic affairs office student workers. Provides training on departmental procedures and policies, supervises work activities, and evaluates work performance in conjunction with the immediate supervisor.
Remains competent and current through self-directed professional reading, developing professional contact with colleagues, attending professional development seminars, and attending training and/or courses.
Contributes to the overall success of the academic affairs division by performing all other essential duties and responsibilities as assigned, maintaining high levels of accuracy, a professional demeanor, appropriate levels of confidentiality, and providing excellent customer service. Contributes to the overall success of the University by performing other essential duties and responsibilities as assigned.
Serve as liaison to Human Resources, Deans/Chairs, and administrative staff. Coordinate trainings and professional development experiences for administrative staff.
Develops and manages the office’s operational accounts by determining the proper method to purchase required products and services and maintaining financial records. Ensures the financial integrity of assigned departmental and project budgets and financial data by monitoring balances and expenditures, reviewing transactions, preparing reports as needed and preparing monthly reconciliations. Prepares check requires as necessary. Processes monthly credit card statements, including assisting EVP and Provost with electronic approval for the academic affairs division.