Director, NorAm Operations (Data Centers)

Sodexo•Johnstown, OH

1d•Remote

About The Position

Sodexo is redefining what workplace dining can be — and we’re searching for a Director of NorAm Operations who will oversee the business hospitality food program for a prestigious high-tech within their Data Centers across the U.S. This role is built for someone who thrives on elevating experiences, inspiring teams, and building trusted client partnerships. You’ll guide multiple accounts and their General Managers, ensuring every location delivers exceptional food, operational excellence, and hospitality that feels personal. Reporting to senior leadership, you’ll influence strategy, raise standards, and help shape the next era of workplace dining in the region. This is a remote position with approximately 50% anticipated travel. Why This Role Matters This is your opportunity to make a meaningful impact in a vibrant and growing market. At Sodexo, we don’t settle for ordinary — we innovate, elevate, and create experiences that resonate. If you’re driven by leadership, service excellence, and building high‑performing teams, this role gives you the platform to shine. Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Requirements

Experience within Data Centers highly preferred.
Proven experience leading operational teams for multiple client sites across regions of the U.S.
A leadership style that inspires trust, confidence, and high performance.
A strategic mindset with the ability to translate vision into action.
A people‑first approach that builds strong teams and positive cultures.
A commitment to excellence in food, service, and operations.
A collaborative spirit that thrives in partnership with clients and internal teams.
A drive to innovate and elevate workplace dining experiences.
Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Management Experience – 7 yearsMinimum Functional Experience – 7 years

Responsibilities

Lead and mentor General Managers to deliver exceptional culinary and hospitality experiences across multiple accounts.
Drive operational excellence through consistent standards, strong financial performance, and continuous improvement.
Build and strengthen client partnerships by understanding their goals, anticipating needs, and delivering solutions that exceed expectations.
Champion culinary and service innovation that aligns with Sodexo chef-driven, people-first philosophy brands.
Ensure compliance and safety across all accounts, including food safety, labor standards, and company policies.
Develop future leaders through coaching, succession planning, and fostering a culture of growth.
Oversee financial performance including budgeting, forecasting, and margin management.
Collaborate with senior leadership to implement strategic initiatives and elevate the regional dining experience.