Director, New Verticals - Consumer Growth Strategy & Operations

DoorDash USA • Chicago, IL

231d • $197,200 - $290,000

About The Position

As a Director of the New Verticals Consumer Growth Strategy & Operations team, you will be responsible for defining, executing and optimizing growth initiatives to provide customers with seamless in-app experience. From owning occasions like Valentine’s Day to Christmas to partnerships and off platform marketing, you’ll work cross-functionally across other teams within strategy & operations, product, engineering, analytics, marketing and so many others! You will manage a team of direct and indirect reports and report into a Senior Director on our New Verticals Strategy & Operations team.

Requirements

• 10+ years of experience in high-performance cultures (tech, operations, strategy, consulting, banking, startups or related experience).
• 3+ years of experience managing teams.
• Ability to solve problems from first principles and innovate.
• Strong customer focus and ability to identify consumer pain points.
• Comfortable operating at both high-level strategy and detailed operational levels.
• Analytical skills with proficiency in SQL and Excel.
• Ability to thrive in ambiguous, rapidly changing environments.

Responsibilities

• Build and scale DoorDash’s New Verticals business across grocery, convenience, retail, alcohol and more.
• Develop optimal strategies for serving customers from first principles.
• Transform strategies into operational experiments that create measurable outcomes.
• Assess operational and financial impacts of decisions and iterate based on data.
• Collaborate with cross-functional teams including marketing, design, product, and operations.

Benefits

• 401(k) plan with employer matching.
• 16 weeks of paid parental leave.
• Wellness benefits.
• Commuter benefits match.
• Paid time off and paid sick leave.
• Medical, dental, and vision benefits.
• 11 paid holidays.
• Disability and basic life insurance.
• Family-forming assistance.
• Mental health program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior