Director, Network & Telecommunications

Cambridge Health Alliance • Somerville, MA

129d

About The Position

The Director of Networking and Telecommunications will be responsible for the strategic planning, development, and operation of the organization's work and telecommunications infrastructure. This role requires a strong leader with extensive technical expertise and a proven track record of managing complex working environments. The ideal candidate will ensure the reliability, security, and performance of all work and telecom systems, supporting the overall business objectives. The position involves developing and implementing a comprehensive work and telecommunications strategy aligned with the company's long-term goals, overseeing the design, installation, configuration, and maintenance of all work hardware and software, managing and optimizing the organization's telecommunications systems, leading and mentoring a team of work and telecom engineers, ensuring the security of work infrastructure, managing vendor relationships, developing and managing the departmental budget, establishing and monitoring key performance indicators (KPIs), staying current with emerging technologies, and leading disaster recovery and business continuity planning.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field. Experience may be considered in lieu of educational training.
• Minimum of 7 years of experience in work and telecommunications management, with at least 5 years in a leadership role strongly preferred.
• Strong knowledge of working protocols (TCP/IP, OSPF, BGP, VLANs), work security principles, and telecommunications technologies.
• Experience with cloud working platforms (e.g., AWS, Azure, Google Cloud) is a plus.
• Relevant certifications (e.g., CCIE, CCNP, JNCIE) are highly desirable.
• Excellent communication, interpersonal, and leadership skills.
• Proven ability to manage multiple projects simultaneously and deliver results on time and within budget.

Responsibilities

• Develop and implement a comprehensive work and telecommunications strategy aligned with the company's long-term goals.
• Oversee the design, installation, configuration, and maintenance of all work hardware and software, including routers, switches, firewalls, and wireless access points.
• Manage and optimize the organization's telecommunications systems, including VoIP, unified communications, and contact center technologies.
• Lead and mentor a team of work and telecom engineers, fostering a culture of continuous improvement and professional development.
• Ensure the security of work infrastructure through the implementation of robust security protocols, access controls, and regular vulnerability assessments.
• Manage vendor relationships and contracts for work and telecom services and equipment.
• Develop and manage the departmental budget, ensuring cost-effective solutions and resource allocation.
• Establish and monitor key performance indicators (KPIs) for work and telecom systems, providing regular reports to senior management.
• Stay current with emerging technologies and industry best practices to recommend and implement innovative solutions.
• Lead disaster recovery and business continuity planning for work and telecom services.

Benefits

• Competitive salaries
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Hospitals
• Education Level: Bachelor's degree