Director - Network Services
About The Position
General Summary of Position: Do you want your next role to truly matter - working in a collaborative, supportive environment that values growth and impact? We have an outstanding leadership opportunity for the Director of Network Services on UMass Lowell’s IT team. This is a high-visibility role for a network leader who wants to own the strategy, guide the roadmap, and steward a high-performing enterprise network that powers everything from research and instruction to residential life and mission‑critical campus operations across a multicampus environment. What you’ll lead and deliver: Set the direction for enterprise wired, wireless, and core network services Lead and mentor a talented team of 6 to 8 network engineers and student staff Drive operational excellence with a focus on reliability, resilience, performance, and security Partner across campus to enable academic innovation and research success Thoughtfully advance next-generation network solutions in a mature, modern environment Why UMass Lowell: Join a mission-driven R1 research university where technology is foundational to educating tomorrow’s leaders and supporting research that makes a real difference. You’ll work with a collaborative, highly skilled IT team in an environment that values teamwork, leadership, innovation, and impact. UMass Lowell offers a full range of employee benefits including medical, dental, and vision plans; retirement and pension options; tuition benefits for employees and eligible family members; paid leave; and access to wellness and employee support programs.
Requirements
- 12+ years of experience architecting and directly supporting complex, multi-vendor network routing and switching in an Enterprise or University setting
- 8+ years of experience in progressive leadership roles
- Experience with network equipment from Extreme Networks, HPE/Aruba, and Juniper
- Bachelor’s degree required
- Proven commitment to coach, mentor, and direct technical staff
- Demonstrated mastery of industry best practices relating to network services, design architecture, and data security practices
- Demonstrated curiosity and thought leadership, proactively researching and evaluating emerging technologies with a strategic focus on next-generation network solutions
Nice To Haves
- Master’s degree strongly preferred
- Experience designing, configuring, and troubleshooting network equipment from Extreme Networks and HPE/Aruba
- Experience with ExtremeCloud IQ, Aruba ClearPass, and related network management/monitoring systems
- Industry-recognized certifications such as Extreme Certified Professional or Aruba Certified Solutions Professional
Responsibilities
- Set the direction for enterprise wired, wireless, and core network services
- Lead and mentor a talented team of 6 to 8 network engineers and student staff
- Drive operational excellence with a focus on reliability, resilience, performance, and security
- Partner across campus to enable academic innovation and research success
- Thoughtfully advance next-generation network solutions in a mature, modern environment
Benefits
- medical
- dental
- vision plans
- retirement and pension options
- tuition benefits for employees and eligible family members
- paid leave
- access to wellness and employee support programs
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What This Job Offers
Job Type
Full-time
Career Level
Director
