Director, Network Engineering

Harvard University • Cambridge, MA

428d • $155,000 - $160,000 • Hybrid

About The Position

The Director, Network Engineering at Harvard Business School (HBS) plays a crucial role in providing strategic and operational support to the institution's mission of educating leaders. This position involves leading the development and execution of the overall network strategy, managing daily operations, and collaborating with various stakeholders to ensure the network infrastructure meets current and future business needs. The Director will oversee a complex network environment that spans multiple campuses and cloud services, ensuring stability, security, and growth in network capabilities.

Requirements

• Minimum of 7 years' post-secondary education or relevant work experience
• Supervisory experience
• Strong working knowledge of network technologies, cloud connectivity, with extensive experience in the planning, design, and implementation of large-scale network environments
• Technical command and expertise in Cisco network switches, routers and protocols, wireless deployments, Palo Alto firewalls, VPNs (Virtual Private Networks), vlan, and fiber deployments
• Possess the ability to express complex technical concepts effectively, both verbally and in writing to people with varying degrees of technical expertise
• Excellent problem solving and decision-making skills
• Strong oral, written and presentation communication skills
• Demonstrated ability to manage a technical staff and lead, influence and motivate others
• Enterprise networking experience in a higher education setting
• Exposure to networking connectivity into cloud environments (e.g., AWS (Amazon Web Services), Azure, and Oracle)
• Infrastructure experience including design and deployment, lifecycle management, planning, and operations. Experience developing and managing both operational and capital budgets, including experience in managing vendor contracts and licensing

Nice To Haves

• Cisco Certified Network Professional (CCNP)
• Cisco Certified Internetwork Expert (CCIE) certificate in Security, Enterprise Infrastructure, and/or Wireless

Responsibilities

• Direct the network team and vendors' staff in support of daily operational work as well as project deliverables
• Provide network technology leadership, vision, and solutions that address business needs, partnering closely with IT colleagues and HBS departments
• Develop, document, maintain, and manage a multiyear network strategy which includes a lifecycle management program
• Develop and communicate annual operating and multiyear capital budget that aligns with the network strategy, as well as managing activities to align with this budget
• Ensure ongoing documentation of critical network and telecommunications assets, processes, and procedures
• Manage vendor relationships and contracts for the procurement of hardware, software and services as well as execution against these contracts
• Work with the University's enterprise networking team to develop and align strategies and services for network and voice services that effectively address community needs
• Contribute and participate as part of the cloud planning program to develop monitoring and other management systems to support the network reliability and performance in a hybrid multi-cloud environment
• Participate in appropriate University and School governance committees ensuring a clear understanding of future business goals and align with appropriate network solutions
• Lead by example, work with each team member to develop clear goals and annual training objectives, and reinforcing the HBS IT values
• Build strong relationships and collaborate with HBS departments to develop innovative solutions for process/development related problems, with industry best practices and trends
• Ensure that HBS systems and the information stored within them are secure and protected in accordance with Harvard's policies and standards, and industry best practices
• Complete other responsibilities as assigned

Benefits

• Paid Time Off: 3-4 weeks of accrued vacation time per year, 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year, and up to 12 weeks of paid leave for new parents who are primary care givers
• Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits
• Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more
• University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions
• Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning
• Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more
• Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Educational Services
• Education Level: Master's degree