Director, National Tennis Center HR

USTA National Headquarters-posted 3 months ago

$130,000 - $150,000/Yr

Full-time • Mid Level

New York, NY

501-1,000 employees

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The USTA (United States Tennis Association) is seeking a dedicated HR professional to direct all HR functions relating to the National Tennis Center. This role encompasses recruitment, employee relations, training, and the development of HR policies and procedures, all while fostering a meaningful workplace culture. The position reports directly to the Chief Operating Officer of the National Tennis Center and involves overseeing various administrative processes to enhance employee morale and streamline business operations.

Serve as a direct report to the Chief Operating Officer, NTC.
Direct Year-Round and US Open’s administrative processes to continuously develop and improve employee morale and business processes.
Direct and oversee all full-time, part-time, and seasonal recruitment processes for the NTC.
Manage full-time NTC Recruiter and Seasonal US Open recruitment team to ensure timely filling of all positions.
Collaborate with all NTC/USTA departments to ensure consistency in seasonal personnel management.
Solve complex conceptual and implementation problems by negotiating goals with Senior Management.
Act as liaison for the USTA People+Culture department and communicate/administer all personnel policies.
Oversee payroll entries and maintenance in HR/Payroll systems.
Direct employee activities to improve engagement.
Develop and maintain staffing templates for all departments.
Manage tracking of seasonal payroll expenses against projected spending.
Prepare year-end expense summaries post-US Open for analysis.
Complete Financial Reporting utilizing ADP.
Oversee maintenance of seasonal recruitment and onboarding materials.
Direct annual US Open seasonal employee training program and staff uniform process.
Oversee processing of data related to seasonal employees and verification of documentation.
Manage updates to the staff database in ICIMS/ADP.
Establish and maintain seasonal employee files and related confidential records.
Work with NTC department directors to update job descriptions annually.
Solve all Employee Relations issues at the NTC.

A bachelor’s degree in HR or Business Management is required.
6+ years of HR experience; certification in SHRM is preferred.
5+ years of recruiting, high-volume hiring/onboarding experience.
5+ years’ experience managing HRIS systems (iCIMS preferred).
3+ years managing HR/Recruiting full-time, part-time, seasonal direct reports.
Willingness to work evenings and weekends for NTC special events.
Excellent organizational, interpersonal, and communication skills.
Strong managerial skills and experience leading recruitment teams.
Ability to work in a high-pressure, fast-paced environment.
Significant hands-on experience managing payroll systems.
Advanced payroll/time & attendance management experience in ADP WFN.
Proficiency in MS Office and Google Suite; Advanced Excel skills.

Comprehensive medical, dental, and vision insurance.
Flexible spending account for health and dependent care expenses.
Life and disability insurance.
Generous paid time off policy including vacation, sick, personal, and paid holidays.
Parental leave and two paid recesses.
401(k) with employer matching (up to 3%).
Promotional and growth opportunities.
Learning and Development programs.
$7,000 for tuition reimbursement per academic year.
Mental health and meditation benefits.
Personalized health management program.
Pet insurance and commuter benefits.
Identity theft protection and discounts with partner networks.

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