Director, My Nintendo Store

Nintendo • Redmond, WA

288d • $164,000 - $296,000 • Hybrid

About The Position

Within Nintendo of America (NOA)'s Digital Marketing department, the eCommerce team leads the strategy, development, execution, and expansion of digital commerce capabilities on our direct-to-consumer (DTC) platforms on and off-device while supporting our digital-at-retail initiatives. The team mission is to build a player-focused digital ecosystem that deepens engagement with Nintendo IP and is comprised of four primary functions - feature development, digital marketing, digital release, and business expansion. This job directs the eCommerce experience of Nintendo's online presence, manages the P&L of the business unit and day-to-day operations, and works closely with stakeholders on developing and delivering initiatives to grow and scale the DTC business and operations.

Requirements

• Minimum of 10 years of P&L experience managing eCommerce businesses, preferably in the B2C space for major consumer brands.
• Minimum of 7 years of management experience.
• Minimum of 3 years of experience with website design or related program management.
• Leadership experience in building and managing cross-functional teams and strategic planning processes.
• Strong communication skills to articulate strategy, progress, and results to inform and influence senior leadership and stakeholders.
• Technical understanding of eCommerce platforms, payment gateways, and APIs.
• Strong Microsoft Office proficiency.
• Experience with standard analytics tools and packages.
• Experience in the games business or familiarity a plus.
• Experience with Agile development a plus.
• Undergraduate degree in a related field, or equivalent experience.
• MBA or PMP certification preferred.

Nice To Haves

• Experience in the games business or familiarity a plus.
• Experience with Agile development a plus.
• MBA or PMP certification preferred.

Responsibilities

• Develops and directs strategy implementations to drive traffic and sales to Nintendo's eCommerce site(s).
• Builds, motivates, develops, and manages a team of eCommerce professionals.
• Establish and manage performance goals, objectives and metrics for the business unit and team.
• Plans and aligns with senior leadership on strategic direction.
• Provides overall direction and manages the team to maximize productivity, optimize workflows, and ensure timely and quality delivery of products and customer experiences.
• Leads strategy for day-to-day eCommerce operations including tracking, planning, and execution.
• Manages and drives deliverables for features and platform development with global partners.
• Communicates and collaborates across internal and external project team members, stakeholders and/or global partners.
• Develops and drives QA protocols and processes for all online content released.
• Develops backend and key process strategies for product and feature launches.
• Ensures the quality of deliverables conforms to Nintendo of America (NOA) standards.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid time off
• Potential for a semi-annual discretionary performance bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees