Director, Multi Line Account Engineer

Arch Capital GroupHome Base, GA
1dRemote

About The Position

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. The Director, Multi Line Account Engineer will be responsible for providing in depth portfolio management of a dedicated UW team (5-10 underwriters). This is for all lines (property, general liability, workers compensation and auto) and would involve:

Requirements

  • Minimum 5 years of risk control experience with both account management and site/field surveys.
  • Solid knowledge base and professional experience in the following areas: property, general liability, products liability, workers compensation, auto, and excess.
  • Knowledge of NFPA, FM, OSHA, DOT and other relevant standards and best practices.
  • Demonstrated knowledge of Microsoft Office Suite applications.
  • Phenomenal verbal and written communication skills and business acumen.
  • Continued learning and application of new concepts to your role.

Nice To Haves

  • Industry designations appreciated but not required.

Responsibilities

  • Perform account management functions for assigned service accounts collaborating with underwriting, claims, policy holders and brokers.
  • Focus on reducing loss potential while developing healthy account relationships to drive account retention and partnership.
  • Complete on-site and remote surveys to assess an account’s operations, exposures, and hazard mitigation strategies to help Arch underwriting best identify and retain profitable business.
  • Generate and review required reports and recommendations.
  • Meet reporting deadlines in accordance with departmental performance objectives.
  • Manage workload with use of 3rd parties as needed to accomplish assigned work by the deadlines of underwriters and department. This includes ensuring the quality of work provided by the 3rd parties.
  • Assist Arch and clients with ongoing and specific projects.
  • Support technical training presentations for internal and external clients as required/appropriate.
  • Strong analytical and decision skills.
  • Ability to utilize tools/software to create and modify documents as well as data analysis for account and book improvement.

Benefits

  • Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more.
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