Director, Membership Retention
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About The Position
Peloton is looking for a Director of Membership Retention who will play a key role in reducing churn and improving member engagement. Reporting to the Senior Director, Membership Strategy & Engagement, this leadership role will focus on driving and optimizing member retention strategies, improving member satisfaction, and ensuring alignment with broader business goals. You will lead a team that focuses on implementing effective initiatives to engage members at every touchpoint, using data-driven insights to cultivate long-term loyalty and reduce churn. If you are passionate about lifecycle marketing, member engagement, and retention, and have experience implementing large-scale strategies, we encourage you to apply.
